NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rn10444's avatar
rn10444
Aspirant
Oct 04, 2018

readyNAS RN10400 do_exit+480

Hello,

 

I am experiencing problems with my RN10400 readyNAS. It does not boot but displays immediately after displaying "Checking root FS" for a short instance this message:

>> do_exit+480 <<

 

The message stays there and the NAS does not boot any further.

I already updated the firmware via USB to 6.9.4, no difference. Does anybody know what this message means?

 

thank you very much

 

7 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi rn10444

     

    Welcome to the Community!

     

    It's not a flash issue if USB recovery did not resolved it. Can you set the NAS on Tech Support mode and provide me the 5 digit code through PM.

     

    Many thanks!

     


    Regards

    • rn10444's avatar
      rn10444
      Aspirant
      Thank you. Maybe it helps noticing that the NAS boots up if I select reinstall OS from boot menu. But as soon as I restart it I have the same problem being stuck in do_exit+480
      • rn10444's avatar
        rn10444
        Aspirant

        Hello,

         

        can somebody please support with this issue?

         

        Thanks a lot

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More