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Forum Discussion
Davius
Aug 10, 2019Aspirant
ReadyNAS RN202 fan at top speed (even when NAS is turned off)
As the title says, since yesterday my ReadyNAS RN202 has been running at full fan speed (4239RPM). Changing the profile from Quiet or Balanced has no effect. CPU Temp is at 35ºC (95º F) and is up...
Davius
Aug 10, 2019Aspirant
Thanks for your reply!
Well, i did try to do just that, but it refuses to register my product and I can't continue the process. I have all the necessary documents (invoice from Amazon, serial number) but it just throws me a "Error: Something went wrong! Please try again"
No matter how many times I try, always the same error.
StephenB
Aug 10, 2019Guru - Experienced User
Davius wrote:Well, i did try to do just that, but it refuses to register my product and I can't continue the process. I have all the necessary documents (invoice from Amazon, serial number) but it just throws me a "Error: Something went wrong! Please try again"
No matter how many times I try, always the same error.
Hopefully one of the Netgear mods ( JohnCM_S or Marc_V ) can help with that.
- JohnCM_SAug 14, 2019NETGEAR Employee Retired
Hi Davius,
We are not able to see your email address on our database. We already fixed that. Can you check if can register your device now?
Regards,
- DaviusAug 14, 2019Aspirant
Allright! I could register it, but it seems all my warranties are as good as expired. Oh boy, what are my options now? This is indeed very very unfortunate!
- DaviusAug 14, 2019Aspirant
So, to recap.
Temps seem OK (and sensor also seem OK, as the temperature updates regularly)
Fans is all times at full speed. Changing profile on the web interface does nothing (quite, balanced, etc). It's full on all the time, even when turned off (just connected to the power outlet).
- StephenBAug 15, 2019Guru - Experienced User
Try powering down and disconnecting the main power for a bit, and then restarting the NAS (though if a reboot didn't do it, it's not very likely that a power cycle will). Still, it's easy to try.
There's a chance that the controller in the fan has failed. So you could also try replacing it (taking the risk that it isn't the system board).
The fan is 92mm. The depth is likely 25mm, but you should take off the skins and look at the current fan model, and check it's specs (including air flow). While the skins are off, take a look at the fan connector and make sure it's fully seated.
- DaviusAug 15, 2019Aspirant
I left it powered of for 3 days now. Disconnected from the power outlet.
Plugged it in just now, and bam, fan at 100%.
So, IDK if the problem is software or hardware. I can get my hands on a fan with the same description but nothing guarantees that the problem is on the fan or the board, right?
Will try to do that in the weekend. And will come back at you StephenB . Anyways, thanks a lot for your help.
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