NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Vensdale's avatar
Vensdale
Aspirant
Jan 29, 2022

ReadyNAS RN2120v2 OS 6.10.6 freezes

I installed recent OS v6.10.6, made a Factory Reset, made a RAID 10 with the brand new 4xWD Ultrastar DC HC320 8TB and started to copy my files to RN2120v2 using Windows 10 PC. The problem is it sometimes freezes during file copy. Only switch on the back of the unit can bring the NAS back online. After second freeze NAS started resyncing. Antivirus, filesearch, snapshots are turned off. Only SMB and SSH protocols are switched on. Only 1 app is installed - SMB Plus. HDDs SMART shows no errors. What can cause the freezes? I can share the logs taken right after reboot (after second freeze).


/dev/md0 3.7G 491M 3.0G 14%

10 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Vensdale wrote:

    /dev/md0 3.7G 491M 3.0G 14%


    This is the root (OS) partition, and it has plenty of free space - so not the issue here.

     


    Vensdale wrote:

    The problem is it sometimes freezes during file copy. Only switch on the back of the unit can bring the NAS back online. After second freeze NAS started resyncing.


    Despite the healthy SMART stats, this appears to be disk related.  Have you looked in system.log, systemd-journal.log and kernel.log for disk or btrfs errors?

    • Vensdale's avatar
      Vensdale
      Aspirant

      StephenB, thank you for your answer! Here are some excerpts from the mentioned logs just before the manual Reboot.

       

      system.log

      Spoiler
      Jan 29 02:17:01 VENAS CRON[5454]: pam_unix(cron:session): session closed for user root
      Jan 29 02:31:15 VENAS connmand[2238]: ntp: adjust (slew): -0.015400 sec
      Jan 29 02:48:20 VENAS connmand[2238]: ntp: adjust (slew): +0.025409 sec
      Jan 29 03:05:25 VENAS connmand[2238]: ntp: adjust (slew): -0.025897 sec
      Jan 29 03:15:07 VENAS dbus[2236]: [system] Activating service name='org.opensuse.Snapper' (using servicehelper)
      Jan 29 03:15:07 VENAS dbus[2236]: [system] Successfully activated service 'org.opensuse.Snapper'
      Jan 29 03:17:01 VENAS CRON[5953]: pam_unix(cron:session): session opened for user root by (uid=0)
      Jan 29 03:17:01 VENAS CRON[5954]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
      Jan 29 03:17:01 VENAS CRON[5953]: pam_unix(cron:session): session closed for user root
      Jan 29 03:22:29 VENAS connmand[2238]: ntp: adjust (slew): +0.008501 sec
      -- Reboot --
      Jan 29 15:45:25 VENAS dbus[2182]: [system] Successfully activated service 'org.freedesktop.systemd1'


      systemd-journal.log

      Spoiler
      Jan 29 02:17:01 VENAS CRON[5454]: pam_unix(cron:session): session opened for user root by (uid=0)
      Jan 29 02:17:01 VENAS CRON[5455]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
      Jan 29 02:17:01 VENAS CRON[5454]: pam_unix(cron:session): session closed for user root
      Jan 29 02:25:04 VENAS systemd[1]: systemd-journald-audit.socket: Cannot add dependency job, ignoring: Unit systemd-journald-audit.socket is masked.
      Jan 29 02:25:04 VENAS systemd[1]: Started Radar Update.
      Jan 29 02:31:15 VENAS connmand[2238]: ntp: adjust (slew): -0.015400 sec
      Jan 29 02:48:20 VENAS connmand[2238]: ntp: adjust (slew): +0.025409 sec
      Jan 29 03:05:25 VENAS connmand[2238]: ntp: adjust (slew): -0.025897 sec
      Jan 29 03:15:07 VENAS dbus[2236]: [system] Activating service name='org.opensuse.Snapper' (using servicehelper)
      Jan 29 03:15:07 VENAS dbus[2236]: [system] Successfully activated service 'org.opensuse.Snapper'
      Jan 29 03:17:01 VENAS CRON[5953]: pam_unix(cron:session): session opened for user root by (uid=0)
      Jan 29 03:17:01 VENAS CRON[5954]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
      Jan 29 03:17:01 VENAS CRON[5953]: pam_unix(cron:session): session closed for user root
      Jan 29 03:22:29 VENAS connmand[2238]: ntp: adjust (slew): +0.008501 sec
      -- Reboot --
      Jan 29 15:45:13 VENAS systemd-journald[1056]: Runtime journal (/run/log/journal/) is 8.0M, max 100.8M, 92.8M free.
      Jan 29 15:45:13 VENAS systemd-journald[1056]: System journal (/var/log/journal/) is 8.0M, max 50.0M, 41.9M free.

       

      kernel.log

      Spoiler
      Jan 28 22:14:09 VENAS kernel: mvneta d0070000.ethernet eth0: Link is Up - 100Mbps/Full - flow control rx/tx
      Jan 28 22:14:09 VENAS kernel: IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
      -- Reboot --
      Jan 29 15:45:14 VENAS kernel: Booting Linux on physical CPU 0x0
      Jan 29 15:45:14 VENAS kernel: Initializing cgroup subsys cpuset

      Can't find any btrfs or disk related errors (

      Currently I started a disk test. It's still going...

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Vensdale wrote:

         

        >>> Jan 28 22:14:09 VENAS kernel: mvneta d0070000.ethernet eth0: Link is Up - 100Mbps/Full - flow control rx/tx


        This is a bit unusual, as normally I'd expect to see gigabit ethernet.  Are you using a fast ethernet switch?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More