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Solved
ReadyNAS shown on network but not accessible after upgrade to OS 6.5.0
I upgraded the OS today and got the ReadyCLOUD changeover completed to day successfully, however when I try to access the NAS through the 'Network' ( intranet ), it says that the device is inaccessib...
- Yeah I have it sorted out for now... Dropping the ReadyCLOUD service for now. Rebooting clears it out too.
I didn't see this behavior with my RN102 and RN202.
If you are eligible for free chat support, I suggest using it.
No, I purchased the 316 as a pre-owned display model.. This would seem like something simple... unless there is some sort of problem within the 6.5.0 version of the OS regarding my specific model... My use case however is quite common.
Hello MarkusX0,
6.5.0 needs ReadyCloud account upgrade to myNetgear, so make sure the account is upgraded.
Log out any ReadyCloud account from the ReadyCloud Windows desktop client, then test again the share access. Check the permission of the share that you are accessing too.
Unregister your ReadyCloud account from the admin page then register it, this should be in an email format. Then please also test if you can browse the folders when main ReadyCloud account is logged to the desktop client.
Regards,
This did not solve the problem...
Followed the steps above which rendered the same result... all other devices on my network are readily accessible. The NAS is the only device which seems not to function correctly after the upgrade.
The ReadyCLOUD part of the NAS is working properly as is accessing it through browsers for administration and so on. The problem comes when accessing the device using NETBIOS or using the network drives which operate off of the shares within the NAS. This cuts accessing the NAS out of the picture when accessing the files through any part of the operating system. It disallows access using \\ReadyNAS316\... for example ( or \\10.0.0.4\ ) in Windows Explorer. SO.. the main functions and method of access in which I use the NAS is now not functioning correctly. I have checked the logs for errors and none exist. I also tried checking the settings ( of the shares ) again as mentioned above, all are in place as they were before.
It is almost as if the protocol is missing on the NAS yet it shows up in the list of systems seen on the network yet is completely inaccessible except when using other protocols.
Any help resolving this issue would be appreciated. So far it has shut down all of my personal media, and file access on 8 of my personal systems... My transcoding media server, and access to all file repositories using any program on Windows. ( besides using ReadyCLOUD, or a browser... which you must download the file to each device to use it ) DNLA is working however is not something that I use and is not compatible with the existing setup.. I simply need it to work the way it was intended. I have spent the better part of the day trying to fix this issue after the upgrade. Would really like to get this problem out of the way.
Thanks.
I have same problem on RN2120 after upgrade to 6.5.0.
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