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Forum Discussion
DaveSh
Sep 07, 2015Tutor
ReadyNAS Ultra 2 Plus Won't Boot
Hi All, I have the above machine for home use (about 3 yrs old) + offsite backup from my office RN312. All has been working sweetly for a couple of years with no dramas to speak of. A few day...
- Sep 09, 2015
Hello DaveSh,
Thanks for the response.
If you want to switch to XRAID2, make sure you have full back up of the files if you can still access the volume as it requires factory reset.
As for the warranty, you may need to contact support center for hardware check. I checked your profile and found one RN312 registered that still has warranty.
Regards,
mdgm-ntgr
Sep 07, 2015NETGEAR Employee Retired
It sounds like disk failure to me.
Can you power down, remove the disks (label order) and connect the disks up to a PC and test them (e.g. test SeaGate disks using SeaTools)?
Were you using X-RAID2 or something else?
- DaveShSep 07, 2015Tutor
Thanks mdgm,
Will do as you've suggested. Will have to look into the hardware setup but do I need both disks connected to the PC at once?
Not sure about the RAID configuration but I know the drives are "mirror imaged". Is this important for data recovery process? Not sure how to tell without the ability to boot the machine.
Cheers,
Dave.
- mdgm-ntgrSep 07, 2015NETGEAR Employee Retired
The disks don't need to be connected to the PC at the same time as you are just trying to check the health of the disk by using SeaTools.
If you are using X-RAID2 or RAID-1 this would mean that you could try booting the NAS up with just one disk. If it comes up perhaps the other disk is bad.- DaveShSep 08, 2015Tutor
OK I have determined I have a failed disc, so will replace both with Red NAS WD30EFRX 3TB. Everything is now backed up on two separate sources.
Frontview says I have Raid 1 configuration, not X-Raid2, although I can't think of why I would have done that.
RAID ConfigurationConfiguration: RAID Level 1, 2 disks Status: Not redundant. A disk failure will render this volume dead. Is it possible this is just a confused display on frontview or is there another way to tell? Also I have found another resource that says you can expand some flex-raid volumes manually. If either of these are possible it will make the replacement easier.
Otherwise I plan to do a system config backup, factory reset, set up new discs as X-Raid2, and migrate the data across.
Any comments would be appreciated.
Cheers,
Dave.
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