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Forum Discussion
dlavineway
Aug 01, 2019Aspirant
ReadyNAS Ultra 4 - The array is still in degraded mode
Hello just added two new 4 TB drive to my Ultra4; first drive loaded and sync correctly however after installing, test and sync the 2nd I'm now in Unprotected mode with the following messge: "RAID s...
- Aug 02, 2019
dlavineway wrote:
I've tried posting the mdstat.log contents multiple time unfortunatly the post keeps disappearing, trying it as an attachment
Likely just caught in the spam filter.
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] md4 : active raid5 sda5[0] sdb5[1] 976750784 blocks super 1.2 level 5, 64k chunk, algorithm 2 [2/2] [UU] md3 : active raid5 sda4[4] sdc4[3] sdd4[2] sdb4[5] 5860511616 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/4] [UUUU] md2 : active raid5 sdd3[7] sdb3[5] sdc3[4] 2916119040 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/3] [_UUU] md1 : active raid1 sda2[6] sdb2[5] sdc2[4] sdd2[7] 524276 blocks super 1.2 [4/4] [UUUU] md0 : active raid1 sda1[6] sdb1[5] sdc1[4] sdd1[7] 4193268 blocks super 1.2 [4/4] [UUUU] unused devices: <none>
It looks like the problem is with md2 (and that you started off with a 4x1 TB array).
You could try
- removing the disk
- power down the NAS
- disconnect from the power main for a few minutes (maybe 15)
- reboot the NAS
- reinsert the disk.
Part of the rationale here is to clear out any bios state associated with the disk. Sometime the NAS drivers will declare a SATA bay down, and this should make sure it's up again.
dlavineway
Aug 01, 2019Aspirant
Hi StephenB
Raid Mode: RAID Level X-RAID2, 4 disks
Smart status: says Dead
When I tested the drive orginially I used AOMEI partition assistant from: https://www.disk-partition.com/ and used the quick scan
StephenB
Aug 01, 2019Guru - Experienced User
dlavineway wrote:
When I tested the drive orginially I used AOMEI partition assistant from: https://www.disk-partition.com/ and used the quick scan
Then I suggest retesting with Lifeguard. Do the long non-destructive test first - if it passes, move on to the full write-zeros test. I suspect one of those two tests will fail.
dlavineway wrote:
Smart status: says Dead
You are likely looking at the web ui. You should see a lot more in disk_smart.log (in the log zip). That would include reallocated and current pending sectors, uncorrectable errors, crc error counts, etc.
- dlavinewayAug 01, 2019Aspirant
attaching smart log
- StephenBAug 01, 2019Guru - Experienced User
Can you post again, showing the "RAW_VALUE" field at the end.
FWIW, you can also copy/paste the stats for disk 1 into your reply. Click on the "insert code" tool and then paste the stats into the pop-up.
- dlavinewayAug 01, 2019Aspirant
=== START OF INFORMATION SECTION === Device Model: WDC WD40EFRX-68N32N0 Serial Number: WD-WCC7K0AUHZJH LU WWN Device Id: 5 0014ee 2113048c3 Firmware Version: 82.00A82 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ACS-3 (unknown minor revision code: 0x006d) Local Time is: Thu Aug 1 05:59:28 2019 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (44820) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x303d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 166 166 021 Pre-fail Always - 6683 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 11 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 125 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 3 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 12 194 Temperature_Celsius 0x0022 120 111 000 Old_age Always - 30 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 111 - # 2 Short offline Completed without error 00% 95 - # 3 Short offline Completed without error 00% 42 - # 4 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
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