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dlavineway's avatar
dlavineway
Aspirant
Aug 01, 2019
Solved

ReadyNAS Ultra 4 - The array is still in degraded mode

Hello just added two new 4 TB drive to my Ultra4; first drive loaded and sync correctly however after installing, test and sync the 2nd I'm now in Unprotected mode with the following messge: "RAID s...
  • StephenB's avatar
    StephenB
    Aug 02, 2019

    dlavineway wrote:

    I've tried posting the mdstat.log contents multiple time unfortunatly the post keeps disappearing, trying it as an attachment


    Likely just caught in the spam filter. 

     

    Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
    
    md4 : active raid5 sda5[0] sdb5[1]
    976750784 blocks super 1.2 level 5, 64k chunk, algorithm 2 [2/2] [UU]
    
    md3 : active raid5 sda4[4] sdc4[3] sdd4[2] sdb4[5]
    5860511616 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/4] [UUUU]
    
    md2 : active raid5 sdd3[7] sdb3[5] sdc3[4]
    2916119040 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/3] [_UUU]
    
    md1 : active raid1 sda2[6] sdb2[5] sdc2[4] sdd2[7]
    524276 blocks super 1.2 [4/4] [UUUU]
    
    md0 : active raid1 sda1[6] sdb1[5] sdc1[4] sdd1[7]
    4193268 blocks super 1.2 [4/4] [UUUU]
    
    unused devices: <none>

    It looks like the problem is with md2 (and that you started off with a 4x1 TB array).

     

    You could try

    • removing the disk
    • power down the NAS
    • disconnect from the power main for a few minutes (maybe 15)
    • reboot the NAS
    • reinsert the disk.

    Part of the rationale here is to clear out any bios state associated with the disk.  Sometime the NAS drivers will declare a SATA bay down, and this should make sure it's up again.

     

     

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