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Forum Discussion
dlavineway
Aug 01, 2019Aspirant
ReadyNAS Ultra 4 - The array is still in degraded mode
Hello just added two new 4 TB drive to my Ultra4; first drive loaded and sync correctly however after installing, test and sync the 2nd I'm now in Unprotected mode with the following messge: "RAID s...
- Aug 02, 2019
dlavineway wrote:
I've tried posting the mdstat.log contents multiple time unfortunatly the post keeps disappearing, trying it as an attachment
Likely just caught in the spam filter.
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] md4 : active raid5 sda5[0] sdb5[1] 976750784 blocks super 1.2 level 5, 64k chunk, algorithm 2 [2/2] [UU] md3 : active raid5 sda4[4] sdc4[3] sdd4[2] sdb4[5] 5860511616 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/4] [UUUU] md2 : active raid5 sdd3[7] sdb3[5] sdc3[4] 2916119040 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/3] [_UUU] md1 : active raid1 sda2[6] sdb2[5] sdc2[4] sdd2[7] 524276 blocks super 1.2 [4/4] [UUUU] md0 : active raid1 sda1[6] sdb1[5] sdc1[4] sdd1[7] 4193268 blocks super 1.2 [4/4] [UUUU] unused devices: <none>
It looks like the problem is with md2 (and that you started off with a 4x1 TB array).
You could try
- removing the disk
- power down the NAS
- disconnect from the power main for a few minutes (maybe 15)
- reboot the NAS
- reinsert the disk.
Part of the rationale here is to clear out any bios state associated with the disk. Sometime the NAS drivers will declare a SATA bay down, and this should make sure it's up again.
dlavineway
Aug 02, 2019Aspirant
I've tried posting the mdstat.log contents multiple time unfortunatly the post keeps disappearing, trying it as an attachment
StephenB
Aug 02, 2019Guru - Experienced User
dlavineway wrote:
I've tried posting the mdstat.log contents multiple time unfortunatly the post keeps disappearing, trying it as an attachment
Likely just caught in the spam filter.
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] md4 : active raid5 sda5[0] sdb5[1] 976750784 blocks super 1.2 level 5, 64k chunk, algorithm 2 [2/2] [UU] md3 : active raid5 sda4[4] sdc4[3] sdd4[2] sdb4[5] 5860511616 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/4] [UUUU] md2 : active raid5 sdd3[7] sdb3[5] sdc3[4] 2916119040 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/3] [_UUU] md1 : active raid1 sda2[6] sdb2[5] sdc2[4] sdd2[7] 524276 blocks super 1.2 [4/4] [UUUU] md0 : active raid1 sda1[6] sdb1[5] sdc1[4] sdd1[7] 4193268 blocks super 1.2 [4/4] [UUUU] unused devices: <none>
It looks like the problem is with md2 (and that you started off with a 4x1 TB array).
You could try
- removing the disk
- power down the NAS
- disconnect from the power main for a few minutes (maybe 15)
- reboot the NAS
- reinsert the disk.
Part of the rationale here is to clear out any bios state associated with the disk. Sometime the NAS drivers will declare a SATA bay down, and this should make sure it's up again.
- SandsharkAug 03, 2019Sensei - Experienced User
It doesn't look like a dead bay issue, because all the other partitions of Drive 1 (sda) are included in their appropriate RAID groups.
I think you are going to find a bad sector on the drive. But why it wouldn't just re-allocate it and go on is a mystery.
If it still doesn't sync after you've done all StephenB has advised, I can give you SSH command for it to re-try adding the partition to the RAID. But it's probably unlikely that would be any more successful.
- dlavinewayAug 03, 2019Aspirant
StephenB, your solution work; thank you very much
- StephenBAug 03, 2019Guru - Experienced User
Sandshark wrote:
It doesn't look like a dead bay issue, because all the other partitions of Drive 1 (sda) are included in their appropriate RAID groups.
It didn't seem that likely to me either. But in the first post he said the drive was identified in web ui as dead - and it wasn't clear as to why. So I suggested the longer procedure.
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