NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readynas Ultra 4 Plus no valid volume exists #25703630
Help! I had a power failure today, and now I am getting a "no valid volume exists" and cannot access any of the shares on the NAS, although they are listed in Finder on my Mac. However, I cannot acc...
Hi Moto,
Support needs you to reply to their email so they can escalate your case.
I have replied, thanks.
Hello Moto,
Looks like you need data recovery contract. Maybe best to call support for more explanation.
Regards,
The Level 2 tech said that there was some sort of problem mounting the drives, and that they could be manually re-mounted. However, it has been escalated to Level 3 and I have not heard from them yet. Apparently there is a failing drive that the Level 2 guy thought could be replaced and fix the problem . . . fingers crossed. He did say that he didn't think that the data was at risk.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
