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Forum Discussion
syklone
Jan 20, 2013Aspirant
ReadyNAS Ultra 4 stuck on "Booting" after log file download
Hi all.
Story is this: I have just completed a 300GB rsync backup and I got an error in the log. The log was too big to display in the web interface so I tried to download the complete logs.
After this my readynas hanged and could not be accessed. It could also not be powered down using the double-click on the power button, so I had to force it by holding the powerbutton down.
After this my readynas won't boot. It goes to the "Booting"-message and just stops there. I can ping the device on it's fixed IP address but I cannot access shares or the web interface. Accessing shares also do not work. SSH login also does not work.
I have backup of the most important data, but I want to get some tips what I can do besides factory defaulting so I am not risking full data loss.
Thanks.
Story is this: I have just completed a 300GB rsync backup and I got an error in the log. The log was too big to display in the web interface so I tried to download the complete logs.
After this my readynas hanged and could not be accessed. It could also not be powered down using the double-click on the power button, so I had to force it by holding the powerbutton down.
After this my readynas won't boot. It goes to the "Booting"-message and just stops there. I can ping the device on it's fixed IP address but I cannot access shares or the web interface. Accessing shares also do not work. SSH login also does not work.
I have backup of the most important data, but I want to get some tips what I can do besides factory defaulting so I am not risking full data loss.
Thanks.
21 Replies
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- pricey4907AspirantJust gave tech support ireland a call and Jonathan is looking at it right now YAY.
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