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Forum Discussion
jokeruk
Feb 28, 2022Aspirant
ReadyNas Ultra 6 continuous reboot
I have a pair of these 6 bay devices and as a rule they have both wored really well. They are running firmware 6.10.67 One of them though has a problem at startup - which seems to have started si...
Marc_V
Feb 28, 2022NETGEAR Employee Retired
Welcome to the Community!
The issue is possible with the PSU, have you checked this post? But you may have a different case, were you able to download and check the logs at the time you had access? IF you have the full logs can you send it to me let's try to check what's causing the issue.
HTH
- jokerukMar 01, 2022Aspirant
Thanks Marc thanks for the suggestion and sorry for the slow response.,
As I'd changed the psu last year I had assumed that was not the problem - however I will not rule it out.
I can access the device, as I'f I access the boot menu and select os reinstall it will happily start -until the next time.
Iwill log in when I'm home later and see what logs I can provide
- SandsharkMar 01, 2022Sensei
If /etc/.flash_update is not removed by the update process, the unit will want to update on every re-boot, including (I believe) the re-boot it does after the re-install. But I don't see why actually selecting a reboot from the power-on menu would cause it to act any differently. I don't know precisely what might ne wrong with the flash to cause this issue, but have you tried a USB recovery?
Note that to do a USB recovery to OS6 on a legacy NAS, you need to create an OS4.2.x style USB but with a renamed OS6 image. I don't believe you need to have a modified image like for the original conversion. That's to fool the normal update process into recognizing it as an update, but USB recovery allows for a downgrade, too.
- jokerukMar 02, 2022Aspirant
Thanks for the response Sandshark. I've connected in and there is no left over flash update file in etc - I was hoping that was the problem, obviously nothing so simple.
I have a zipped copy of the logs if that would shed light - Iwasn't sure whether they should be added to a post or sent privately
Interestingly I left it reboot this morning (as the cats were howling for food!) and it did actually start up
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