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Forum Discussion
PeterMNZ
May 29, 2023Aspirant
ReadyNAS Ultra 6 not booting - screen shows ReadyNAS and backup light fixed
Hi I have a ReadyNAS Ultra 6 with 6x3TB HDDs. I upgraded to OS6 about 3 years ago and everything has been running OK, except every now and then the NAS become inaccessible via the network and I hav...
StephenB
May 29, 2023Guru - Experienced User
Try removing the disks (labeling them by slot as you remove them). Then power up the NAS, and let us know if it shows a "no disks" status (or not).
PeterMNZ
Jun 03, 2023Aspirant
Just an update. I have tried with an old 4GB USB and still can't get the recovery process to work. The USB light just comes on and stays on once the unit power up, regardless of whether a stuck is plugged in.
I have bought 2x2gb ram sticks and that will hopefully arrive next week. I have also ordered a VGA ribbon cable to see if that output can give me some idea of the issue.
I have bought 2x2gb ram sticks and that will hopefully arrive next week. I have also ordered a VGA ribbon cable to see if that output can give me some idea of the issue.
- PeterMNZJun 14, 2023AspirantHi
In case anyone is interested, I acquired some old USB sticks and some new ram and the VGA ribbon cable. I am unable to boot to recovery with the USB sticks and I get no video output signal. Unless there is some other thing I can try, I guess I have to assume the motherboard has failed.
Thanks anyway for the suggestions.- SandsharkJun 14, 2023Sensei
Is this an Ultra6 or Ultra6 Plus? They are actually quite different. I ask because the Ultra6 Plus uses the 4-pin 12V CPU connection from the power supply and the Ultra6 doesn't, and some have forgotten to connect that when replacing the power supply. If that's not it, I have to agree with you that the motherboard has likely failed.
Now you have a big decision to make. Do you have a backup? If so, you will likely want to move to another brand of NAS. If not, you have to add the cost of data recovery to the cost of the NAS. With another ReadyNAS (which can be a native OS6 unit, BTW), you won't need data recovery unless the hardware failure resulted in a corrupted volume.
P.S. If you move fast, there is a very cheap Ultra6 on eBay right now. Says untested, but shows "no disks", which is usually a good sign it works.
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