ReadyNas Ultra 6 Plus keeps rebooting randomly

StephenB 

The re-sync completed about 10 minutes ago and to my amazement all drives are healthy !!!!

I just dont; understand why this happend.

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niallryan wrote:

 

The re-sync completed about 10 minutes ago and to my amazement all drives are healthy !!!!

I just dont; understand why this happend.

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Me either.  Maybe run the disk test from the volume tab, just to be sure.

I agree.  A drive that is ejected from an array usually has something wrong with it, even if it's re-added and properly syncs.  If you can afford the time, powering down and testing that drive with the appropriate vendor tool (except don't do the write test) is also a good idea if the NAS disk test passes.

Hi StephenB 

Apologies for lengthy delay in geting back to my issue but just to divert briefly on this note bout the RAM

How difficult is it to access the RAM 

Regards

Hi StephenB 

many thanks for response

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StephenB wrote:
Do you have the Ultra 6, or the Ultra 6 Plus?

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i actually have both so please send info for both if possible. 

MAny thanks

N

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niallryan wrote:

 

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StephenB wrote:
Do you have the Ultra 6, or the Ultra 6 Plus?

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i actually have both so please send info for both if possible. 

 

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On the Ultra 6 Plus, you can access it easily if you remove the left side panel (facing the front of the NAS).

I don't own the the UItra, so I'm not sure how to access it.  Other posters here will hopefully chime in (I think Sandshark knows).

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I don't own the the UItra, so I'm not sure how to access it.  Other posters here will hopefully chime in (I think Sandshark knows).

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Sandshark 

If you could I would be greatful.

The motherboard in the Ultra6 is inverted (I assume because it has no CPU fan, so the CPU heat sink needs to be in the path of the air flow), so it takes a bit more effort to get to the RAM.  But it's still not too bad.

Hi Sandshark 

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Sandshark wrote:

The motherboard in the Ultra6 is inverted (I assume because it has no CPU fan, so the CPU heat sink needs to be in the path of the air flow), so it takes a bit more effort to get to the RAM.  But it's still not too bad.

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Do I take it that it is difficult to access and upgrade the RAM ?

Also any advice on how to access the RAM on the Ultra6 would be greatful as I have 2 of them and also what is the max setup 8Gb (2 x 4GB)?

Regards

N

Hi StephenB 

Thank you I was able to get the Ram currently in the Ultra6 Plus

It is a 1GB UNB PC2-6400 CL6

I have come across this and wondered if this would suffice for an upgrade :

V7 - DDR2 - kit - 4 GB: 2 x 2 GB - DIMM 240-pin - 800 MHz / PC2-6400 - unbuffered

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niallryan wrote:

 

V7 - DDR2 - kit - 4 GB: 2 x 2 GB - DIMM 240-pin - 800 MHz / PC2-6400 - unbuffered

Yes, that looks like it will work.

The power supply is an SFX format one, standard except the cable for the 24-pin connector is longer, so you'll need an extender for it.  Many current models also don't have the required 3 4-pin MOLEX connectors, so you may need a splitter and/or SATA to MOLEX adapter or two.  The stock supply is 300W, but has a higher rating on the 12V (which powers the drives) than most, so I recommend you go with at least 350W.

If you have a "spare" ATX supply, you can connect it externally and see if that fixes the problem before you spend money on a new supply and find that's not the problem.  If you plan to run it very long that way, use masking tape or similar to cover the power supply fan outlet and any gap where the cables come through so you get good air flow across the drives and motherboard.

Sandshark 

Many thanks for that - appreciate it.

What about the RAM question I asked you. If you could please would be great.

Regards

N

I thought StephenB answered that.  The RAM you listed should work in both the Ultra6 Plus and Ultra6.  It looks like you are purchasing new, based on the price.  That's extremely common RAM from back when a CORE2 processor was king, so it's available quite inexpensively on eBay.  The Ultra6 Plus can also take advantage of a lower CL, though the improvement isn't huge.  I don't think the Ultra6 would.

Sandshark 

Apologies but we seemd to have crossed wires. I was asking you about the location of the RAM on the Ultra6 as StephenB gave me the location of the Ultrs6 Plus. Also many thanks for stating that the RAM would do both the Ultra6 and Ultra6 Plus - I didn;t think it would do both but that makes things a lot easier.

Basically its about how to access the RAM on the uLtra6 and its location

Regards

N

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niallryan wrote:

 

Basically its about how to access the RAM on the uLtra6 and its location

 

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This is all I was able to google:  https://www.storagereview.com/review/netgear-readynas-ultra-6-review-rndu6000

Basically, you need to remove the system board to reach the RAM.  The only tricky part is the comment "Just make sure you remember where the wires go, since none of them are keyed to give an indication of how they plug back in."

I guess my answer that "the motherboard is inverted" wasn't interpreted as I expected.  Yes, the component side on the Ultra6 (not Plus) faces inward, so it must be removed to get to the RAM slots.  But it is not a complicated process.

Sandshark 

Many thanks - I don't know how I missed that :)

Regards

N

Good Morning

StephenB 

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StephenB wrote:

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niallryan wrote:

 

V7 - DDR2 - kit - 4 GB: 2 x 2 GB - DIMM 240-pin - 800 MHz / PC2-6400 - unbuffered

Yes, that looks like it will work.

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I ordered the above RAM and this morning this is what arrived

4GB KIT PC2-6400 128x8 240PIN DIM

Will this work and I presume the supplier sent the 4GB as did not have 2 x 2GB so would still have 1 slot free ?

Could I get another one of these 4GB DIM for the second slot giving me 8GB in total ?

And would work providing your answer to the first question is a YES :) ?

And as in the conversation it was mention that the Ultra6 and Ultra6 Plus use the same ram then I can do the same with the other Ultra NAS's. ?

And finally with my RN104 - can I upgrade the RAM in that NAS. ?

Much appreciated as always.

Regards

N

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niallryan wrote:

 

I ordered the above RAM and this morning this is what arrived

 

4GB KIT PC2-6400 128x8 240PIN DIM

 

Will this work and I presume the supplier sent the 4GB as did not have 2 x 2GB so would still have 1 slot free ?

 

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Most 4 GB DIMs won't work, but you could try it in the Ultra-6 plus and see.  (I'm suggesting the plus, because it is a bit easier to install the RAM there).

My own Pro-6 does have 2x4 GB - I upgraded it some years back.  Finding compatible 4 GB DIMs isn't easy (and generally they are much more expensive than the 2 GB DIMs).  DDR2 is very old tech, and most PC chipsets back then weren't designed for 4 GB DIMs.

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niallryan wrote:

 

And finally with my RN104 - can I upgrade the RAM in that NAS. ?

 

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No, the RAM is soldered to the system board.  Unfortunately the RN100 series only has 512 MB.  Netgear has had to reduce the functionality over the years to keep it working (most recently they disabled Antivirus on that platform).   All other OS-6 ReadyNAS have at least 2 GB.

If the RAM is labeled as 2Rx8, not 2Rx4, then it should work.  If it's not labeled as either, then just try it.

Sandshark and StephenB 

I removed the 1GB Stick fromslot 1 in the Ultra6 Plus and inserted the 4GB Stick again into Slot 1 (slot 2 is empty)

Started the Ultra6 Plus NAS and it booted up completely fine.

Then I downloaded the logs and opened the mem_info.log file to check the memory and the following was the result....

MemTotal: 2044076 kB
MemFree: 905108 kB
MemAvailable: 1598016 kB

Am I right in thinking that this is 2GB and not 4GB ??

Regards

N

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niallryan wrote:

Am I right in thinking that this is 2GB and not 4GB ??

 

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Looks like it. 

Can you post a picture of the RAM DIM itself (showing the label)?

StephenB 

Picture attached - the order was for 2 x 2GB sticks as previously posted and they send me this with the sticker on it saying 4GB

Picture was taken when I recevied the packaging as I also purchased a WD Red Plus 4TB HDD - The White sticker was as is when the box was opened so I think I will be going back to the supplier with a complaint as it is obvious they either made a mistake or tried a quick one. Benefit of doubt will be a mistake of course :)

Regards

N