Forum Discussion

Aspirant

Nov 20, 2021

Readynas Ultra 6 stuck on Updating FW

Hi all, I was trying to reinstall the Firmware 6.10.5 on my ReadynasUltra 6 Plus and now it is stuck in Booting... Updating FW. I tried using the boot menu but that didn't help. OS Reinstall lea...

Sandshark

Sensei

Nov 25, 2021

Have you had any warnings in the log or via email that the OS (root) volume is filling up? An OS update needs space to work, and a too-full OS partition can cause a failure to update.

How much RAM does your Ultra have? We recommend at least 2GB for OS6. And while I'm not aware that 6.10.5 has now crossed the threshold that it's necessary, it could be a factor.

A USB recovery re-writes what's in flash, which then still has to be written to the drives. Trying it could cause more harm than good, especially if the OS volume is too full.

I recommend you remove all drives (with power off), labeling them so you can put them back in the same order, then use a scratch drive you don't care about the content and see if the NAS can initialize the OS on it. If it can, than USB recovery isn't the solution. If it can't, then do the USB recovery with the scratch drive still in it. Once you can get a valid 6.10.6 volume on it, swap the original drives back, again with power off.

If the NAS has no issue creating a volume on the scratch drive, then the problem is with your volume (the OS one, most likely), not the NAS hardware. You can come back here for more help foir that situation, but getting by that is a lot trickier. Note that it's unlikely that the upgrade itself is mainly responsible for an issue with your OS volume, it just pointed out an issue already there or was the last straw in an already vulnerable situation.

schwalbenbengel

Aspirant

Nov 25, 2021

Than you very much for the reply.
It worked with disk 1 removed. It booted properly and I could reattach disk 1.

Another problem is that I can’t install any applications since a while. Restore the settings could help, but the data is away then…
Any idea?

Excuse my English - I’m from Germany

StephenB
Guru - Experienced User
Nov 26, 2021
schwalbenbengel wrote:
Another problem is that I can’t install any applications since a while.

Have you checked for a full root partition?

What have you tried to install?
- schwalbenbengel
  Aspirant
  Nov 26, 2021
  What does full root partition mean?
  The installed drives are more ore less empty?
  How can I see how full the root partition is?
  
  I tried for example to install the plex server application.
  - StephenB
    Guru - Experienced User
    Nov 26, 2021
    schwalbenbengel wrote:
    What does full root partition mean?
    
    The NAS boots from the disks, and there is a small OS partition (also called the root partition) on the drives. That can get full.
    
    One way to check it is to download the log zip file, and look in volume.log Scroll down to this section:
    
    === df -h === Filesystem Size Used Avail Use% Mounted on udev 10M 4.0K 10M 1% /dev /dev/md0 4.0G 1.1G 2.7G 30% / tmpfs 1.9G 0 1.9G 0% /dev/shm
    
    /dev/md0 is the OS partition.
    
    schwalbenbengel wrote:
    
    I tried for example to install the plex server application.
    
    Did you download it directly from plex.tv?