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Forum Discussion
ReadyNAS Ultra 6 Tivo Not Archiving -- KUID problem?
I have had a running battle trying to get consistent archiving from from Tivo (Premier XL) to ReadyNas Ultra 6 plus - for a while it seemed to mostly work but since July it only very rarely works with...
Engineering is showing some attention. I was contacted on 05-Jan and asked to provide some more logs and setup my ReadyNas so Netgear can remotely access it. I've provided everything they asked for and am awaiting further direction
As others have stated here, I'm disappointed in the Tech Support response so far. Since we are seeing consistent results, it should be easy for QA or Engineering departments to reproduce the issue locally. So far, they have not confirmed whether they can (or cannot) reproduce the reported issue, or if they have in fact tested with a Tivo Premiere or Elite. Simply acknowledging the current bug with Tivo Premeire/Elite would be a good first step.
In parallel, i am exploring an alternative open source solution (Galleon http://galleon.sourceforge.net/index.php?option=com_content&task=view&id=94&Itemid=53). I have the app installed and running on ReadyNAS. Not all features are working yet, but it might just be configuration issues. There are pros and cons to both Galleon and ReadyTivo. Anyone interested in helping to get Galleon ported/installed on their ReadyNAS? You need to enable ssh on your ReadyNAS and be comfortable with basic linux commands, and be willing to experiment with different settings so we arrive at a working stable solution for ReadyNAS. If so, i'll start another thread to discuss Galleon details.
As others have stated here, I'm disappointed in the Tech Support response so far. Since we are seeing consistent results, it should be easy for QA or Engineering departments to reproduce the issue locally. So far, they have not confirmed whether they can (or cannot) reproduce the reported issue, or if they have in fact tested with a Tivo Premiere or Elite. Simply acknowledging the current bug with Tivo Premeire/Elite would be a good first step.
In parallel, i am exploring an alternative open source solution (Galleon http://galleon.sourceforge.net/index.php?option=com_content&task=view&id=94&Itemid=53). I have the app installed and running on ReadyNAS. Not all features are working yet, but it might just be configuration issues. There are pros and cons to both Galleon and ReadyTivo. Anyone interested in helping to get Galleon ported/installed on their ReadyNAS? You need to enable ssh on your ReadyNAS and be comfortable with basic linux commands, and be willing to experiment with different settings so we arrive at a working stable solution for ReadyNAS. If so, i'll start another thread to discuss Galleon details.
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