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readynas
hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do Karishma
I'm glad your data wasn't lost.
But you did have a close call - I suggest that you put a backup plan in place for your NAS. RAID alone is not enough to keep your data safe.
karishmadan wrote:
hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do
Karishma
If you are the original purchaser, are running 4.2.x firmware on your ultra, and have no backup, then I suggest starting with paid per-incident support (my.netgear.com).
is there any other solution??
karishmadan wrote:
is there any other solution??
Anything you try on your own risks making the situation more difficult for support.
Hi karishmadan,
Welcome to the community!
It seems like your volume is up again after it was fixed by one of our Tier 3 Engineers. Kindly mark this thread closed by clicking the "Accept as Solution" button in one of the responses that you received.
Kind regards,
BrianL
NETGEAR Community TeamI'm glad your data wasn't lost.
But you did have a close call - I suggest that you put a backup plan in place for your NAS. RAID alone is not enough to keep your data safe.
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