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Forum Discussion
Brannor
May 18, 2015Guide
ReadyNAS104 + 6.2.4 Update
Hi there,
I just did an update from 6.1.9 to 6.2.4 and the NAS display is just sitting there saying: "Restarting now. See you soon."
Been that way for about 20 minutes. :|
What do I do?
-G
I just did an update from 6.1.9 to 6.2.4 and the NAS display is just sitting there saying: "Restarting now. See you soon."
Been that way for about 20 minutes. :|
What do I do?
-G
7 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredYou might need to manually power the system off then turn it on again.
It should have shutdown within a minute or two. - BrannorGuidePower cycled and see that it is now showing as Device is Offline after showing that it is still on 6.1.9 (splash screen)
Then does the "Connection Lost" thing.
However... can still access my ReadyNAS Suirvellance software...
-G - BrannorGuideJust refreshed and showing as 6.2.4 :)
- TonVAspirantSame issue here, shutdown does not work, RN104 tells 'goodbye' but actually continues running... Can still access front view and shares. No apps running, even after several attempts no real shutdown (nor restart). I guess there is a bug here... (Running 6.2.4).
I really hate pulling the plug, is there another way to shutdown "properly"? - BJBAspirantDoes this happen to everyone that updates to 6.2.4??? If so I'll think I'll wait.....
I am fine with beta or software with bugs on my PC but not on my NAS that I use for backup.
As mentioned, doing a hard power down and just hoping it updates seems rather crude.
Surprised this was reported in May and it is almost July and we are still on the same firmware?
BJB - mdgm-ntgrNETGEAR Employee RetiredWe have a large install base and it can be easy to assume an issue is more widespread than it actually is.
Furthermore Brannor's opening post indicates he had the issue when rebooting to do the upgrade. If there is a bug this would suggest one with 6.1.9 not with 6.2.4.
We have a new beta firmware release released today: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866 - BJBAspirantThanks mdgm. Making that assumption is certainly easy but certainly worth checking on.
BJB
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