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Forum Discussion
stephkmcg
Oct 09, 2016Aspirant
ReadyNASRND4000 won't turn on at all
We use the ReadyNASRND4000 to facilitate backups, however we have come into work this morning and noticed it is not turned on at all.
The power supply unit is on and working, but the ReadyNASRND4000 is not turning on.
If anyone has any suggestions, it would be so greatly appreciated :)
4 Replies
- StephenBGuru - Experienced User
What firmware is it running?
What status does RAIDar report?
- DaneANETGEAR Employee Retired
Hi stephkmcg,
Kindly answer the follow-up questions below:
a. How many drives are inside the NAS?
b. Did you receive an e-mail notification that a drive(s) is failing or has failed?
c. Is your ReadyNAS NV+ a version 1 or version 2? Kindly access this link to know: How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- DaneANETGEAR Employee Retired
Hi stephkmcg,
I just want to follow-up on this.
Regards,
DaneA
NETGEAR Community Team
- stephkmcgAspirant
Hi Everone,
Thanks for your assistance, we've had our computer guy come and take it away to retrieve all the data and what not.
There was no email sent or anything from the NAS itself.
Hoping it all can be retrieved, fingers crossed!
Thanks again for your help.
When we get it back I'll write what the problem was.
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