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Forum Discussion
ReadyNV: Can´t get out the Tray...
Hi Folks, seems to me i´m stupid. Due to a diskfailure i like to replace a HardDisk#2. But I can´t get the Tray out. Tried to push the Button and tried to do it with a paper clip. No latch comes ou...
couldn't agree more with the consensus here - definitely a design flaw & not fit for purpose - (I've never had a problem with my NVX, with the newer catch design)
as the last time I needed to swap a disk out on my Duo, I thought I’d never get my disk out :(
Whilst the tray was out I spent ages, opening & closing the lock to convince myself the problem would never repeat itself (although it previously happened before!)
So what happened IMMEDIATELY after I inserted the cage into the Duo - I could not remove it AGAIN :(
That's a design flaw if I've ever seen one, as spending a considerable amount of time over a series of consecutive days to prevent an issue WOULD HAVE cured this if Netgear was correct and there was "not" an issue?
Simple question's....
i) Why do my cages keep sticking?
ii) If a problem keeps repeating itself, what can I do to prevent it? - I've tried the available fixes, loosen it by continually activating the lock when it's out... As the evidence here supported by multiple people - it does not work in all cases.
EDIT - I am aware of the silicone lubrication that people have suggested, if this is the fix, will Netgear post the stuff free of charge to me, as seems a little harsh to suggest i should procure a substance to fix an known issue. What if "I" do anything, is my warranty then stuffed, what if I knacker the connector in the Duo trying to get the jammed tray out? Hmmm?
as the last time I needed to swap a disk out on my Duo, I thought I’d never get my disk out :(
Whilst the tray was out I spent ages, opening & closing the lock to convince myself the problem would never repeat itself (although it previously happened before!)
So what happened IMMEDIATELY after I inserted the cage into the Duo - I could not remove it AGAIN :(
That's a design flaw if I've ever seen one, as spending a considerable amount of time over a series of consecutive days to prevent an issue WOULD HAVE cured this if Netgear was correct and there was "not" an issue?
Simple question's....
i) Why do my cages keep sticking?
ii) If a problem keeps repeating itself, what can I do to prevent it? - I've tried the available fixes, loosen it by continually activating the lock when it's out... As the evidence here supported by multiple people - it does not work in all cases.
EDIT - I am aware of the silicone lubrication that people have suggested, if this is the fix, will Netgear post the stuff free of charge to me, as seems a little harsh to suggest i should procure a substance to fix an known issue. What if "I" do anything, is my warranty then stuffed, what if I knacker the connector in the Duo trying to get the jammed tray out? Hmmm?
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