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Forum Discussion

miogpsrocks's avatar
May 24, 2020

Recovery

Is there a software to recover data from the readynas. 

 

My system keep disappearing off my netework and usually a restart will fix the issue. 

 

However last time it happen, the restarts are not helping and it won't show up on Raidar. 

 

I tested eask disk on Crystal Disk info and they all show as good and spin up. 

 

Last time I loged into web admin, everything was showing up green for hard drive health status and logs had no errors. 

 

The OLED screen display on the device itself has been broken for a long time and unable to see any information. 

 

Maybe some other issue. 

 

Any help would be appreciated. 

 

Thanks. 

6 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    miogpsrocks

     

    Have you checked if the NIC port has LED indicators? or have you performed any update recently? If the drives are healthy, it might be the chassis that's having the issue and may need to be checked.

     

    Do you notice if the NAS boots normally? If not  doing a USB recovery might help. Contacting Support is also advised.

     

    Regarding data recovery a lot of users here might recommend ReCLAIMe, ddrescue, r-linux.

     

    HTH

     


    Regards

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Marc_V wrote:

       

      Regarding data recovery a lot of users here might recommend ReCLAIMe, ddrescue, r-linux.

       


      miogpsrocks:  If I recall correctly, you are running OS-6 on your Pro.  If that's right, you'd need to use ReclaiMe (since you need btrfs recovery).

       

      Note that is the array is healthy, you can directly migrate your disks to a new x86 ReadyNAS.

      • miogpsrocks's avatar
        miogpsrocks
        Tutor

        And if anything is done wrong, it might format all my drives and 100% data loss would result  right?  


    • Marc_V wrote:

      miogpsrocks

       

      Have you checked if the NIC port has LED indicators? or have you performed any update recently? If the drives are healthy, it might be the chassis that's having the issue and may need to be checked.

       

      Do you notice if the NAS boots normally? If not  doing a USB recovery might help. Contacting Support is also advised.

       

      Regarding data recovery a lot of users here might recommend ReCLAIMe, ddrescue, r-linux.

       

      HTH

       


      Regards


       

      The lights are on the NIC card.  I pulled each hard drive and looked on Crystal disk info and it showed as healthy then I ran a short generic test using Seatools and it all showed up as good. 

       

       

      The device sometimes has started up where I could see the device on Raidar software however the file browser shows up as Empty. 

       

      Other times I have check and I have access to the files but ability to access the files drops off soon after I try to back them up. 

       

      With Reclaime, I have 6 hard drives in this device but I believe only 4 SATA connectors in my PC and one is being used for current OS. 

       

      Can I make some kind of virtual drive Clone 1 by 1 of each Hard drive then use the software to run whole RAID magic formula combination  that will turn that into data files? 

       

      How do I manage 6 drives in the recovery software when that exceeds the number of SATA ports in the PC? 

       

      Thanks. 

       

       

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