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Anselmino's avatar
Anselmino
Aspirant
Aug 04, 2018
Solved

Restart a ReadyNAS NV+ RND4000 after many years of downtime

Hi folks,

after many years of downtime I try to reactivate my NV+ (RND4000) NAS server for nostalgic reasons. I took it out of service after some big trouble with the firmware of the seagate Barracuda drives, which resulted in a fully smashed file allocation table on all 4 drives (far as I understood the problem). Activities needed for a repair seemed useless to me at that time. Selling this equipment didn't work. Nobody wants it even for free.

So now I try again with some obstacles, because most of the references given in the documentation don't exist anymore.

After a full factory reset 4.1.13 is the available version of RAIDiator now. I read somwhere, that for 2GB drives I should at least update to 4.1.15.

Obviously I'm too stupid to find this or any other suitable version of RAIDiator as an image to use with the options for local update based on RAIDiator 4.1.13. I guess I'd need an iso file format but don't know how to gererate it.

After browsing this community for more than 2 hours I'm still as stupid as before.

Can anybody provide a direct link to a download of an adequate RAIDiator version, which I can easily get onto my NV+? A short instruction would also be nice, as I didn't succeed in searching this either. My CD from the original package points to netgear.com/documentation which does not exist anymore for reasons I can't understand.

  • 4.1.13 should work with 2 TB disks, but still you should upgrade to the current firmware, which is 4.1.16.   You can try the check-for-updates feature in the web ui, or you can download it manually from here: https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc

     

    If you do a manual install, then you need to unzip the download and install the binary image.  Installing the zip file won't work.

     

    Documentation for your NAS is found here: https://www.netgear.com/support/product/RND4000v1_(ReadyNAS_NV_plus_v1).aspx

     

    Although you didn't ask about disks, I do want to point out that the hardware compatability list for your NAS hasn't been updated in many years now.  The best option is to use a NAS-purposed drive (the 2 TB WDC Red or Seagate Ironwolf).  Enterprise-class drives are overkill, your NAS isn't fast enough to take advantage of them.  I don't recommend using desktop-class drives in any NAS.

     

    Also, if you are using the NAS with Windows 10...  Microsoft is deprecating the SMB 1.0 client that is needed to access the NAS through file explorer.  You can manually enable it - try entering "turn windows features on or off" in the windows search bar.

     

    My own NV+ is still in service btw - though I am only using it as a secondary backup.  I plan to continue to run it until it fails, but I won't invest more money in it.  It's been very reliable for me, but it's capacity and performance isn't enough anymore.

19 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    4.1.13 should work with 2 TB disks, but still you should upgrade to the current firmware, which is 4.1.16.   You can try the check-for-updates feature in the web ui, or you can download it manually from here: https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc

     

    If you do a manual install, then you need to unzip the download and install the binary image.  Installing the zip file won't work.

     

    Documentation for your NAS is found here: https://www.netgear.com/support/product/RND4000v1_(ReadyNAS_NV_plus_v1).aspx

     

    Although you didn't ask about disks, I do want to point out that the hardware compatability list for your NAS hasn't been updated in many years now.  The best option is to use a NAS-purposed drive (the 2 TB WDC Red or Seagate Ironwolf).  Enterprise-class drives are overkill, your NAS isn't fast enough to take advantage of them.  I don't recommend using desktop-class drives in any NAS.

     

    Also, if you are using the NAS with Windows 10...  Microsoft is deprecating the SMB 1.0 client that is needed to access the NAS through file explorer.  You can manually enable it - try entering "turn windows features on or off" in the windows search bar.

     

    My own NV+ is still in service btw - though I am only using it as a secondary backup.  I plan to continue to run it until it fails, but I won't invest more money in it.  It's been very reliable for me, but it's capacity and performance isn't enough anymore.

    • Anselmino's avatar
      Anselmino
      Aspirant

      Thank you very much for the quick answer. My NV+ is not connected to the internet and just runs as a local storage for an old desktop with Win XP.

      I told the NV to do a reboot and check disks at next boot. Unfortunately it comes up with a "Found bad disks" message without saying which one is bad. Yesterday all of them were still fully ok. The boot sequence doesn't finish. May I take out the disks one by one in this state?

       

      If the NV+ will not boot, I can't test the firmware update. It also doesn't shut down when pressing the power button for five seconds. I will need to force it down most likely, because it is also not accessible via RAIDar so far.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Anselmino wrote:

        May I take out the disks one by one in this state?

         


        Yes.  Forcibly power down and then you can test the disks one-by-one n a windows PC using vendor tools (seatools for seagate, lifeguard for western digital).  You can connect the disks using SATA or a USB adapter/dock.  I doubt that the vendor tools run on XP anymore.

         

        You can also start over, doing a factory reset with only one disk in place.  If that works, upgrade the firmware.  Then examine the SMART stats for the disk, and make sure it is actually healthy. If it fails, try again with another disk.

         

        Then hot-insert the second disk, and wait for it to resync.  If that succeeds, re-examine the SMART stats for both drives.  Repeat this for the remaining disks.

         

         

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