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theluke79's avatar
theluke79
Aspirant
Nov 25, 2016

RN 102 cannot access frontview web admin

Hi folks,

after a black out I cannot access the web admin of RN 102.

 

  1. I can SSH root into the box
  2. the shares are mounted and availavle
  3. usb external drives is not mounted
  4. I could update fw via ssh no problem, I am now on bet 6.6.1 t700
  5. followed procedure for USB restore, no luck
  6. followed procedure for OS reintall, procedure was completed, but problem still there
  7. RAIDar is stuck in "management service is offline"

What can I do? What logs can I check?

3 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    What's the output of the following?:

     

    # df -h
    # df -i
    # systemctl status -a readynasd
    • theluke79's avatar
      theluke79
      Aspirant

      Hello and thanks for helping.

      What are these commands doing?

       

       

      df -h


      Filesystem Size Used Avail Use% Mounted on
      udev 10M 4.0K 10M 1% /dev
      /dev/md0 3.7G 1.1G 2.5G 31% /
      tmpfs 249M 88K 249M 1% /dev/shm
      tmpfs 249M 428K 248M 1% /run
      tmpfs 125M 28K 125M 1% /run/lock
      tmpfs 249M 0 249M 0% /sys/fs/cgroup
      /dev/md127 2.8T 2.0T 787G 72% /data
      /dev/md127 2.8T 2.0T 787G 72% /home
      /dev/md127 2.8T 2.0T 787G 72% /apps

       

       

      df -i

      Filesystem Inodes IUsed IFree IUse% Mounted on
      udev 63155 451 62704 1% /dev
      /dev/md0 1048576 26643 1021933 3% /
      tmpfs 63590 3 63587 1% /dev/shm
      tmpfs 63590 570 63020 1% /run
      tmpfs 63590 10 63580 1% /run/lock
      tmpfs 63590 9 63581 1% /sys/fs/cgroup
      /dev/md127 0 0 0 - /data
      /dev/md127 0 0 0 - /home
      /dev/md127 0 0 0 - /apps

       


      root@NETGEAR-NAS:~# systemctl status -a readynasd
      ● readynasd.service - ReadyNAS System Daemon
      Loaded: loaded (/lib/systemd/system/readynasd.service; enabled; vendor preset
      : enabled)
      Active: activating (start) since Sat 2016-11-26 10:44:00 WET; 1min 34s ago
      Main PID: 10004 (readynasd)
      Status: "Importing DB"
      CGroup: /system.slice/readynasd.service
      └─10004 /usr/sbin/readynasd -v 3 -t

      Nov 26 10:44:00 NETGEAR-NAS systemd[1]: Starting ReadyNAS System Daemon...
      Nov 26 10:44:00 NETGEAR-NAS readynasd[10004]: readynasd log started
      Nov 26 10:44:00 NETGEAR-NAS readynasd[10004]: readynasd started. (restarted=0)
      Nov 26 10:44:00 NETGEAR-NAS readynasd[10004]: DB (main) schema version:
      21 ==> 21
      Nov 26 10:44:01 NETGEAR-NAS readynasd[10004]: DB (queue) schema version:
      new ==> 0

      • theluke79's avatar
        theluke79
        Aspirant

        I can mount manually external USB3 disks, so I can try to backup

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