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RN 104 failed to start with "Boot from USB" - no FW update
RN104, 4x4TB, 6.2.5 Firmware 2020_03_15 - Sunday morning at 3am, the NAS disappeared from the network, as expected, as I have a weekly "reboot". It should have come back online at 4am. But when...
No, there were NO drive connected when the NAS went off and rebooted as scheduled to do. Both drives were purely data drives, neither of them has ever been bootable. I tried to reboot with one and both connected, I also tried to use the fron USB port, but it had no effect (not that I was expecting anything).
Thanks for coming back, (sorry I should have said earlier)
You can proceed with the USB Boot recovery and yes recovery using the 6.2.5 is the best FW to use though updating it is still suggested.
Regards
You might want to make sure the backup button isn't stuck in first.
Marc V, Thanks for your advice,
Stephen B, Thanks for the tip
Nope .
Inserted USB with recovery of FW 6.2.5
NAS was unplugged from power suppy – replugged it in;
Press Backup button and repower, keeping Backup pressed;
After ~10 secs (or less) LCD confirms going into Recovery mode and Reading from USB;
After ~30 seconds “Recovery done”, NAS powers off;
Remove USB stick;
Repower NAS;
“Boot from USB” message.
Tried same again, this time network Ethernet line unplugged (just in case).
Same USB message again.
Checked the USB – seemed fine but recreated it on a W7 machine: -
Formatted to FAT32 (as it was already) (Quick Format un-checked, Create a MS-DOS disk un-checked): run usbrecovery.exe with Administrator priviledges.
Checked that the Backup button wasn’t sticking – there is a positive “click” when pressed and when released.
Unfortunately no changes: after NAS powered itself off, when repowering, the message “Boot from USB” appeared immediately, just like before.
The times of the various operations (before going into recovery mode, and the recovery itself), seemed a little longer ~25 seconds, but I could be easily mistaken.
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