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Forum Discussion
CRPearce
May 25, 2016Aspirant
RN 2120 Active Directory "Import Error"
I have two office locations, each of which has a ReadyNAS 2120 set up for storing location-based backups as well as serving up home folders for users. Both devices have been live for over a year and...
CRPearce
May 26, 2016Aspirant
When the issue originally started, my ReadyNAS 2120 was running firmware v6.4.2. In an attempt to resolve the "Import error" issue, I upgraded to v6.5.0, but that did not make a difference.
Furthermore, the RN 2120 at my other location (i.e., Location A) is working fine. It, too, was running v6.4.2 and continued working after updating it to v6.5.0. Both devices are connected to the same domain. However, I've been tweaking the AD settings within the NAS, specifically time server, DC, and DNS for troubleshooting. Initially, though, the settings were almost identical between the two devices aside from DNS.
I've been told that Netgear's engineers are reviewing the logs that I sent in. I will report back with their findings if they can be of assistance to others.
- DirkGMay 26, 2016Aspirant
Hello,
having the same problem, you should check, if the following is working, until a fix is available:
1. Disable AD account caching
2. Please logoff/logon on your windows machine after making changes on the AD settings of the Readynas.
3. Try to access the folders again
Best regards
Dirk
- cclvgMay 30, 2016Aspirant
Hello
I have the same problem on my two readynas Rn312 since i have upgrade it To 6.5 OS
I've removed it from the Domain, re added i, downgrade to 6.4.2,
I also try to remove the user folder's on /home but only a factory reset resolve this problem.
I can't do this on the second nas. If anyone have a idea
Thanks
- mdgm-ntgrMay 30, 2016NETGEAR Employee Retired
cclvg, have you contacted support?
You should not downgrade to 6.4.2.
Also if you try removing from domain, rejoining etc. we can't find clues to the root cause of the issue if there is a common issue involved.
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