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Forum Discussion
RN 2120 Active Directory "Import Error"
I have two office locations, each of which has a ReadyNAS 2120 set up for storing location-based backups as well as serving up home folders for users. Both devices have been live for over a year and...
The engineers reviewed my logs. However, they could not determine a root cause because I had removed the ReadyNAS from my domain, which muddied up the logs.
As of right now, all of my users and groups are appearing and the "Import error" is no longer a thing. Refreshing the ADS accounts results in the "Import was successful" message. I will confirm with my users that they can successfully access their home folders and other shares when they return after the holiday weekend.
I am waiting to hear back regarding what fix was implemented in the event that it can help others with the same or similar issue. However, try to avoid removing the RN from the domain as a troubleshooting step and contact support first. That way, they stand a better chance of determining a root cause.
- Chris
The fix in this particular case was something that would have to be done via support. This system had been having import errors for nearly 2 years.
Thanks mdgm
I have an open support ticket with them now so hoping they can resolve the issue as staff havent been able to access it for over a week now and there are a lot of files on there that they need/
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