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Forum Discussion
RN 2120 Active Directory "Import Error"
I have two office locations, each of which has a ReadyNAS 2120 set up for storing location-based backups as well as serving up home folders for users. Both devices have been live for over a year and...
Just to reiterate, if you're experiencing the "Import error" issue, do NOT attempt to remove the ReadyNAS from the domain and then readd it. This action prevents support from being able to find a potential common root cause. If one does exist, a firmware update could likely be developed and released to prevent this from happening in the future.
Ultimately, support was able to remote into my ReadyNAS and resolve the problem. The actions taken involved resetting a couple of things, which is why performing a factory reset appears to be resolving this issue for users. So, save yourself the time and aggravation, contact support, and let them remote in.
- Chris
Hi All,
Support did remote into my device but so far no dice.. Perhaps they'll get it fix this week.
They thought it was a timeout issue but changing that setting didn't work.
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