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Forum Discussion

CRPearce's avatar
CRPearce
Aspirant
May 25, 2016

RN 2120 Active Directory "Import Error"

I have two office locations, each of which has a ReadyNAS 2120 set up for storing location-based backups as well as serving up home folders for users.  Both devices have been live for over a year and...
Business Discussions
Windows Domain and Active Directory
AlexWhittles's avatar
AlexWhittles
Guide
Jun 06, 2016

I've got exactly the same issue - my ReadyNAS 316 has been nothing more than an expensive decorative brick since this started.

 

Please Netgear, if you're able to fix this by an engineer remote accessing, then you must be able to automate the same fix with a firmware patch, or at least provide some instructions so that we can implement it ourselves.

 

Silence on this is simply not acceptable, we need information asap please.

 

Thanks

SCP's avatar
SCP
Guide
Jun 06, 2016

I totally agree...

After that, i have got problem with my save.
I am going to reset the nas and start from the begining has i could not make any save and no solution happen. :/

  • CRPearce's avatar
    CRPearce
    Aspirant
    Jun 06, 2016

    After the engineers remotely connected to my RN and got it working again, I asked what they did to fix it.  Here is the answer that I was given:

     

    "He changed the idmap backend back to what it was before.  He also had to clear the $home_folder table in management service database due to some conflicting IDs."

     

    I am now having a similar issue with my other RN2120, but I have no idea how to change the "idmap backend back to what it was before" nor do I know how to clear the $home_folder table.  I can SSH into the device and browse the various folders without any problem, but actually applying the fixes is where I can't continue any further.

     

    - Chris

    • badpatch's avatar
      badpatch
      Aspirant
      Jun 06, 2016

      Yeah idmap is the area I was looking into. Not found anything on it but am now at work so can't check anything until back at home. There must be a way of resetting it. Hopefully someone will comment with some commands :-)

      • CRPearce's avatar
        CRPearce
        Aspirant
        Jun 06, 2016

        I PMed mdgm back asking for more information on how to apply the fixes.  Stay tuned...

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