NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CRPearce
May 25, 2016Aspirant
RN 2120 Active Directory "Import Error"
I have two office locations, each of which has a ReadyNAS 2120 set up for storing location-based backups as well as serving up home folders for users. Both devices have been live for over a year and...
AndrewRoberts
Jun 08, 2016Aspirant
Just started receiving this error on one of our RN312 devices running 6.5.0, with exact same error as originally posted. At first we had WAN issues preventing the device syncing with our AD, but subsiquently failed to reconnect with AD. Unfortunately we have already tried removing and re-adding the device from AD before seeing this thread.
And continue to get Import Failed error message. We are part way through upgrading our 14 readyNAS devices to the latest firmware, and have now had to hold off - praying our others that have been updated don't start getting the error.
I've logged a support ticket, and will not go down the route of resolving ourselves via SSH. Please resolve this asap!
Andrew
- mdgm-ntgrJun 12, 2016NETGEAR Employee Retired
I am travelling. As a result unusually I am rarely looking at the community at the moment.
Setting permissions using Windows has always been the recommended way as far as I can recall.
We've been investigating some AD import issues and we have a few fixes coming in the next firmware release 6.5.1. We are working on preparing a beta firmware to share with the community soon.
If you send in your logs we should be able to determine from those whether you've run into an issue that is likely to be fixed by the beta release. Our fixes obviously do not allow for any changes you may have made using SSH.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!