NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kbachler6
Dec 05, 2019Aspirant
RN 314 Issues after updating to OS 6.10.2
After updating to 6.10.2, I can no longer see any network shares other than the Home folder. Prior to updating, I had a share named Home; that is now part of the Home folder, and appears there when ...
- Dec 05, 2019
On Home-1 it might be best to create a new share, copy the contents of Home-1 into it, delete Home-1, and then rename the new share (to something other than Home).
On the main issue, try running the Windows Command prompt and enter
net use * /delete
net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real NAS ip address and admin password of course. Be careful on the typing - particularly spaces and the slash direction.
The first command closes any network sessions open on the PC. The second maps the full data volume to drive letter T. You should see all the shares, Data, and Home on that drive letter if it works.
StephenB
Dec 11, 2019Guru - Experienced User
kbachler6 wrote:
Even after editing the credentials, using the mapped drive works, entering the NAS-Name does not. All it shows me then is only the Home share with the same folders in it as were there from the beginning (original post.)
What happens if you enter this via the command prompt:
net use * /delete net use t: \\nas-name\data /user:admin nas-admin-password
kbachler6
Mar 03, 2020Aspirant
I recently had a failure of my Surface Pro, and had to replace it. The new Surface Pro had exactly the same issue. Using the mapped drive via the command-prompt names allows me to access the files; however, the NAS 314 is still not accessible using the NAS-name.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!