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Forum Discussion
gizmopbucket
Dec 15, 2016Aspirant
RN102 adding new disks
Hi, I have a Netgear ReadyNAS RN102, 2 bay model. I had 2 X 2 TB drives and I purchased 2 X new 3TB drives. I removed one of the 2TB drives and inserted a new 3TB drive. All my data copied over...
StephenB
Dec 15, 2016Guru - Experienced User
Is the RN102 still covered by warranty (3 years for the original purchaser).
If I'm reading your steps correctly, you've tried the two new drives in both orders, and it works until both are inserted, and then fails. But it is resyncing/working fine with 2x2TB or 2TB+3TB. One possibility is that the power brick isn't delivering enough to power both new drives, though I guess there could be some other issue with the chassis.
If you still have warranty coverage, I'd contact Netgear and ask for an RMA. If you don't, perhaps try to find a third-party replacement for the power brick.
gizmopbucket
Dec 15, 2016Aspirant
Hi Stephen,
luckily I still have warranty until February 2017. I will take the NAS back to the supplier.
If I remove both hard drives from the NAS is there any local data stored on it, e.g. on flash memory etc?
Thanks
- StephenBDec 15, 2016Guru - Experienced User
gizmopbucket wrote:
If I remove both hard drives from the NAS is there any local data stored on it, e.g. on flash memory etc?
All the settings, etc are on the drives. The NAS has the firmware image on it (so it can install it to unformatted disks). But no personal information.
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