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Forum Discussion
Brosius
Jul 14, 2017Aspirant
RN102 Can't Access Admin Page
Since several years of use now I haven't access to the Admin Page of my server. I can see the contents of the Harddrive in my explorer but I can't do any chnages in the configuration. In the meanwhile I transfer all the datas to another harddisk and was making a factory reset with the RN102....Result: Still no admin page . I see only the startpage with the Netgear label...thats it. Maybe the software internal failed...I don't know. Is it possible to do a reinstall of the software via the USB connections?... Thanks for your ideas
Hello Brosius,
I am glad you have backed up your files, we strongly recommend to always have full backup of important data.
Clearing the browser cache and trying another web browser are the next things you can try first. I have some questions to ask that would help too, please see them below:
- What is the current firmware version of your ReadyNAS?
- What was the lst activity done on the NAS before this problem occured?
- How many disks are currently inserted?
Regards,
2 Replies
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- JennCNETGEAR Employee Retired
Hello Brosius,
I am glad you have backed up your files, we strongly recommend to always have full backup of important data.
Clearing the browser cache and trying another web browser are the next things you can try first. I have some questions to ask that would help too, please see them below:
- What is the current firmware version of your ReadyNAS?
- What was the lst activity done on the NAS before this problem occured?
- How many disks are currently inserted?
Regards,
- BrosiusAspirant
Problem solved...I only changed the browser. Thank you for the quick response!
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