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Brosius's avatar
Brosius
Aspirant
Jul 14, 2017
Solved

RN102 Can't Access Admin Page

Since several years of use  now I haven't access to the Admin Page of my server. I can see the contents of the Harddrive in my explorer but I can't do any chnages in the configuration. In the meanwhile I transfer all the datas to another harddisk and was making a factory reset with the RN102....Result: Still no admin page . I see only the startpage with the Netgear label...thats it. Maybe the software internal failed...I don't know. Is it possible to do a reinstall of the software via the USB connections?... Thanks for your ideas

  • Hello Brosius,

     

    I am glad you have backed up your files, we strongly recommend to always have full backup of important data.

     

    Clearing the browser cache and trying another web browser are the next things you can try first. I have some questions to ask that would help too, please see them below:

     

    • What is the current firmware version of your ReadyNAS?
    • What was the lst activity done on the NAS before this problem occured?
    • How many disks are currently inserted?

     

    Regards,

2 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Brosius,

     

    I am glad you have backed up your files, we strongly recommend to always have full backup of important data.

     

    Clearing the browser cache and trying another web browser are the next things you can try first. I have some questions to ask that would help too, please see them below:

     

    • What is the current firmware version of your ReadyNAS?
    • What was the lst activity done on the NAS before this problem occured?
    • How many disks are currently inserted?

     

    Regards,

    • Brosius's avatar
      Brosius
      Aspirant

      Problem solved...I only changed the browser. Thank you for the quick response!

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