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RN102 don't shutdown properly since 6.4.0 upgrade
Hello, Since I've upgrade my Readynas 102 to the new firmware (with no problem), I'm experiencing strange behaviours during shutdown. This appear if I stop it with the power button or form th...
Hello,
Without any clue to solve my problem I finaly manage to do a factory reset from the boot menu.
I follow the informations from http://kb.netgear.com/app/answers/detail/a_id/22892 and everything seems fine.
I will think twice before applying the next firmware upgrade, it's a lot of work to get the device working normally :-(
Hi JennC,
I did what you suggested and contacted Netgear Support via Chat. What I found out (in my case) is:
- my NAS RN102 didn't properly shutdown, because of "ATA Error Count" of one of my HDs
- this shutdown problem didn't occur before updating to 6.4.0 (but the errors may have been there before)
So, for all of you with shutdown problems, please check your logs. What I learned is, that in the logs of the webinterface (Admin Page) _these_ errors are not listed. These errors do _not_ trigger a S.M.A.R.T. disk failure or anything like this - so you couldn't see them in the normal logs.
You have to "download" all the logs of your NAS "Admin Page -> Logs" and then open the "disk_info.log"
if there are any "ATA Errors" change this HD - and in my case everything is fine afterwards.
I hope this helps some of you - and thanks to NETGEAR Support for their help.
pit
And dont forget to backup your data ;-)
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