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RN102 don't shutdown properly since 6.4.0 upgrade
Hello, Since I've upgrade my Readynas 102 to the new firmware (with no problem), I'm experiencing strange behaviours during shutdown. This appear if I stop it with the power button or form th...
Hello,
Without any clue to solve my problem I finaly manage to do a factory reset from the boot menu.
I follow the informations from http://kb.netgear.com/app/answers/detail/a_id/22892 and everything seems fine.
I will think twice before applying the next firmware upgrade, it's a lot of work to get the device working normally :-(
Please let me know your case number so I can review it.
We do send email alerts about the ATA error count increasing. It's one of the key SMART stats that we track. The history of changes to counts such as the ATA error count are in smart_history.log
An increasing ATA error count is an indication that a disk may be failing.
o.k. I see.
My case
Case # 26030582
I assumed, that these alerts will show up in the normal logs. I didn't set up an alert contact, because I viewed the logs of the NAS regularly. In my smart_history.log the increase of ata_erros is logged. Good to know, so I should set up the email notification :smileyembarrassed:
If you still need it, I could post my smart_history.log
Sorry, I have to come back on the issue, but yesterday my RN102 didn't shutdown again.
This time, there were no ATA-Errors.
To me it seems the problem still exists with 6.4.0 firmware ...
There is a shutdown fix in the changelog for 6.4.1-T35 for RN100. It might be worth a try.
but should I install RN100 firmware on an RN102? And I couldn't find the firmware update, not on the website and there is no regular update via the admin page of my NAS. Could you show me, where I can find this?
Thanks a lot.
pit
pit_vr wrote:
but should I install RN100 firmware on an RN102? And I couldn't find the firmware update, not on the website and there is no regular update via the admin page of my NAS. Could you show me, where I can find this?
Thanks a lot.
pit
RN100 is the whole family, which includes RN102.
Beta release are in the forum, and are manually installed - they won't show up in the firmware update. You'll find OS 6 betas here: https://community.netgear.com/t5/ReadyNAS-Beta-Release/bd-p/readynas-beta-releases?topic-zoom=Public%20ReadyNAS%20OS%206.x%20Beta&sort-by=&date-range=all#all-topics-top
The first post is the 6.4.1 beta information (fixes, change logs, download links).
It is beta, but T35 has been stable on my RN102. Some folks have found it resolved 6.4.0 issues they were seeing (I'm one of them), but others haven't.
What disk model(s) are you using?
My ATA Error Count is "0". Not sure why it wont shutdown.
- since the 6.4.1 update my NAS works as it should.
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