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Forum Discussion

Lagamel's avatar
Lagamel
Aspirant
Oct 29, 2015
Solved

RN102 don't shutdown properly since 6.4.0 upgrade

Hello,   Since I've upgrade my Readynas 102 to the new firmware (with no problem), I'm experiencing strange behaviours during shutdown.   This appear if I stop it with the power button or form th...
Installation & Upgrade
  • Lagamel's avatar
    Lagamel
    Oct 31, 2015

    Hello,

     

    Without any clue to solve my problem I finaly manage to do a factory reset from the boot menu.

    I follow the informations from http://kb.netgear.com/app/answers/detail/a_id/22892 and everything seems fine.

     

    I will think twice before applying the next firmware upgrade, it's a lot of work to get the device working normally :-(

     

Netrage2's avatar
Netrage2
Aspirant
Oct 30, 2015

JennC

 

I can access the NAS for a few minutes straight after it boots but then it drops the connection somehow and the admin and shares are not accessable and the device wont reboot or turn off. Raidar and my PC can see the NAS but not access it at htis point. From looking at other posts on the forum it looks to be the same issue but not everyone has noticed all of the issues yet. Another user has had some success in deleting his snapshots in the brief window of access which has eventually resulted in a working NAS (minus snapshots)

JennC's avatar
JennC
NETGEAR Employee Retired
Oct 30, 2015

Hello Netrage2,

 

Can you download the logs please? Upload at wikisend.com and PM me the download link.

 

Regards,

  • Netrage2's avatar
    Netrage2
    Aspirant
    Oct 30, 2015

    JennC

     

    The NAS is now stuck at the boot stage (full fan) so I cant access the logs anymore.

      • Netrage2's avatar
        Netrage2
        Aspirant
        Oct 30, 2015

        The NAS has come back out of boot on its own (eventually) and the 'Act' light is now busy doing something so I have managed to get into the admin for long enough to disable the power down to keep the NAS on 24/7 and I will wait overnight and see if the NAS is any better in the morning. I would guess its all related to the quota/snapshot changes and the fact that my snapshots are at around 4TB in size and they are using up full system resources to be reprocessed. I managed to remove some but not before it dropped me out again and I dont want to risk another reboot to get the logs.

         

        If its still the same tomorrow then I will let you know.

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