NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN102: No admin access after Uninstall of Bzeetr
Uninstalled Bzeetr and now cannot access admin page on RN102. Windows IE 11 diagnostics says RN103 is not setup for HHTPS or HTTP access I can still access the shares and files via Windows explo...
I would assume that your RN102 is on FW v6.2.2. This is a known issue with firmware version 6.2.2 wherein the web-GUI goes inaccessible after uninstalling Apps. It would be best that you contact Netgear Support so that they could help you gain access to the web-GUI of your RN102 again: http://support.netgear.com/general/contact/#tab-call
The reason behind this is that Apache could not start because of sites-enabled which contained “.conf file” left by the App after its been uninstalled. To solve this, a telnet/SSH access to the NAS is needed and that “.conf file” should be removed then restart Apache and the web-GUI of the NAS will be accessible again.
This issue is already addressed by a new Beta Firmware as per this forum link: viewtopic.php?t=78866
The reason behind this is that Apache could not start because of sites-enabled which contained “.conf file” left by the App after its been uninstalled. To solve this, a telnet/SSH access to the NAS is needed and that “.conf file” should be removed then restart Apache and the web-GUI of the NAS will be accessible again.
This issue is already addressed by a new Beta Firmware as per this forum link: viewtopic.php?t=78866
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
