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Forum Discussion
wolay
Feb 22, 2015Follower
RN102 - can't connect to web-interface after uninstalling app
Hi,
I’m new user here because I have problem whit my ReadyNas 102
Can't connect to the web-interface (web admin panel). Installed and uninstalled the ReadyNAS Photos II app.
Already tried to instal the new beta firmware 6.2.3 with the boot menu but no luck
I hope someone here can help me.
I’m new user here because I have problem whit my ReadyNas 102
Can't connect to the web-interface (web admin panel). Installed and uninstalled the ReadyNAS Photos II app.
Already tried to instal the new beta firmware 6.2.3 with the boot menu but no luck
I hope someone here can help me.
OK So I have fixed my issue without having to go to the linux level
If you have set up a readycloud account, you can log in there and upgrade your firmware remotely.
This worked for me, I hadn't thought of this until Netgear informed me that my readycloud account was going to close and once I got in I upgraded the firmware and now I can access the admin page through the network
25 Replies
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- mdgm-ntgrNETGEAR Employee RetiredSent you a PM
Welcome to the forum! - Gian15AspirantHi ,
I have the same problem with my ReadyNas 102...
Can you help me?
Thanks - mdgm-ntgrNETGEAR Employee RetiredSent you a PM.
Btw I fixed wolay's system. - robrubTutor
mdgm wrote: Btw I fixed wolay's system.
Hi
How can you update the OS when you cannot acces the admin page ? I had to do a factory reset and then do the update of the OS.
Robby - mdgm-ntgrNETGEAR Employee RetiredWe have a method to do this via a low-level diagnostic mode.
In any case when I fix this problem currently I remove the broken symlink, I don't update the firmware. - tsanduAspirantHi mdgm.. think I seen you on whirpool... are you able to update the post with the fix, as seems many people having same issues and pulling there hair out as cant find a solution.. I am in same boat..admin screen worked few hours ago.. uninstalled shell in a box.. now no more admin screen... arghh not a good start to a new product. :(
- mdgm-ntgrNETGEAR Employee RetiredSeeing you have SSH access,
# journalctl -a | grep apache2 | tail -n 20
# cd /etc/apache2/sites-enabled
# ls
# rm *shell*
# systemctl restart apache2- rayzaAspirant
I have the same problem
I am unable to ssh into the system but can boot the readynas 102 into boot mode and telnet in using putty
When i try
# cd /etc/apache2/sites-enabled
I get
-sh: cd: can't cd to /etc/apache2/sites-enabled
when I check the contents of /etc apache2 is not there
if I try
# journalctl -a | grep apache2 | tail -n 20
I get the response
-sh: journalctl: not foundnot sure what else I can do :(
- StephenBGuru - Experienced User
Did you mount the OS partition?
- Tomasz555AspirantHi there! I seem to be having this problem too after uninstalling an app. Everything works fine but I cant access the web admin page. Is there a way to fix it without factory reset?
- mdgm-ntgrNETGEAR Employee RetiredHi Tomasz555 , I sent you a PM.
- M69SAspirant
Hi
I am in the same case.
ReadyNas works fine to access the file but impossible to access the admin interface.
Too bad you send the trick to restore it in PM :)
Thanks for your help,
Mickael
- tiguansmAspirant
I have the same problem please advise
Thank you
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