Evening All,I just bought the RN102, and everything was going well with it, I decided to install a few of the applications which included OwnCloud.After a bit of a play I decided it was not what I wanted so i uninstalled it, during the uninstall process I lost HTTP access to the ReadyNAS, and it has not recovered.I am still able to see and browse all the shares that my user account has access to via a windows machine, and there is still an OwnCloud share (which I cannot access).I have tried a graceful reboot and I still cannot access the device, but I can discover it using RAIDar.I would appreciate any help you could provide in this, I am not really keen on doing a reset unless necessary as I have just spent a couple of days organising the drive just the way I want it for my backups.Regards,CJ.

Sent you a PM. This is a known issue that is fixed in the next firmware release.We can get access to the web admin page back for you.

Thank you,The NAS was currently operating without an internet connection, I have backed up my items else where and performed a factory reset.The issue seems to have been resolved.Thank you for contacting me.CJ.

Please don't uninstall any further apps until after updating to 6.2.3. We have a beta firmware available: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866

Ok figured it out myself ... XXXXX:/etc/apache2/sites-enabled# lltotal 0lrwxrwxrwx 1 root root 36 Dec 13 13:37 000-fv-http -> /etc/apache2/sites-available/fv-httplrwxrwxrwx 1 root root 27 Feb 21 17:40 000-fv-https -> ../sites-available/fv-httpslrwxrwxrwx 1 root root 24 Feb 21 17:40 090-owncloud.conf -> /apps/owncloud/http.conflrwxrwxrwx 1 root root 23 Feb 21 17:40 090-photos2.conf -> /apps/photos2/http.confXXXXX:/etc/apache2/sites-enabled# rm 090-owncloud.conf

RN102: No Frontview access after Uninstall of Owncloud

13 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Feb 10, 2015
Sent you a PM. This is a known issue that is fixed in the next firmware release.

We can get access to the web admin page back for you.
WelshCJ
Aspirant
Feb 11, 2015
Thank you,

The NAS was currently operating without an internet connection, I have backed up my items else where and performed a factory reset.

The issue seems to have been resolved.

Thank you for contacting me.

CJ.
mdgm-ntgr
NETGEAR Employee Retired
Feb 11, 2015
Please don't uninstall any further apps until after updating to 6.2.3. We have a beta firmware available: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866

Burts

Aspirant

Feb 22, 2015

Hi

I've uninstalled owncloud yesterday (RN102 with 6.2.2), and no frontview from that moment.
Apache2 doesn't want to start :


XXXXX:/etc/frontview# systemctl status apache2
apache2.service - The Apache HTTP Server
          Loaded: loaded (/lib/systemd/system/apache2.service; enabled)
          Active: inactive (dead) (Result: exit-code) since Sun, 22 Feb 2015 12:25:31 +0100; 8min ago
         Process: 4614 ExecStart=/usr/sbin/apache2 $OPTIONS -k start (code=exited, status=1/FAILURE)
         Process: 4608 ExecStartPre=/frontview/bin/fvapps (code=exited, status=0/SUCCESS)
          CGroup: name=systemd:/system/apache2.service

I'm guessing it's the same issue .. could you post the workaround you used ?

Burts

Aspirant

Feb 22, 2015

Ok figured it out myself ...

XXXXX:/etc/apache2/sites-enabled# ll
total 0
lrwxrwxrwx 1 root root 36 Dec 13 13:37 000-fv-http -> /etc/apache2/sites-available/fv-http
lrwxrwxrwx 1 root root 27 Feb 21 17:40 000-fv-https -> ../sites-available/fv-https
lrwxrwxrwx 1 root root 24 Feb 21 17:40 090-owncloud.conf -> /apps/owncloud/http.conf
lrwxrwxrwx 1 root root 23 Feb 21 17:40 090-photos2.conf -> /apps/photos2/http.conf

XXXXX:/etc/apache2/sites-enabled# rm 090-owncloud.conf

mdgm-ntgr
NETGEAR Employee Retired
Feb 22, 2015
Yes that's it.

After removing the broken symlink you then just need to restart apache and you're done.

Burts

Aspirant

Feb 22, 2015

Now my NAS freezes (freeze over SSH, copy paste of large file fails, ...).

I've found that some log still talks about Owncloud :


Sun Feb 22 2015 18:00:11	Miscellaneous: Snapshot 'c_1424624410' is successfully created for share or LUN 'Owncloud'.
(..)
Sun Feb 22 2015 17:44:39	snapshot: Smart Snapshot successfully delete snapshot '2015_02_20__14_01_13' from share or LUN 'Owncloud'.
Sun Feb 22 2015 17:44:39	snapshot: Smart Snapshot successfully delete snapshot '2015_02_20__15_00_15' from share or LUN 'Owncloud'.
Sun Feb 22 2015 17:44:38	snapshot: Smart Snapshot successfully delete snapshot '2015_02_20__16_00_17' from share or LUN 'Owncloud'.
Sun Feb 22 2015 17:44:38	snapshot: Smart Snapshot successfully delete snapshot '2015_02_20__17_00_20' from share or LUN 'Owncloud'.

Is there any other action to fix the broken un-install of Owncloud ?

super_poussin
Virtuoso
Feb 22, 2015
Remove the share associated to owncloud if you don't need data in it

Or disable snapshot for this share
m-frank
Aspirant
Apr 11, 2015
mdgm wrote:
Sent you a PM. This is a known issue that is fixed in the next firmware release.

We can get access to the web admin page back for you.

Hi mdgm
I have the same problem, can you help getting access to the web admin page back?

By the way, how do I install a update there solves the problem when I can't access the front view?
EskenderNG
NETGEAR Employee Retired
Apr 11, 2015
Hello,

Unfortunately the update itself will not restore the web interface access. It will only, among other things, prevent you from losing access again.

To solve you current issue you can also contact Netgear Support. They will take care of you.

Bye,
Eskender