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Forum Discussion
MavZ3
Aug 02, 2016Aspirant
RN102 not connecting to network
I have a RN102, I have followed the set up instructions but it does not get and IP address from my router. It is not shown as an attached device. After booting the power button is on and the act bo...
- Aug 03, 2016
Solved, couple of minutes. All working now after USB restore.
http://kb.netgear.com/app/answers/detail/a_id/29952
Thanks
StephenB
Aug 02, 2016Guru - Experienced User
If you purchased new, you do have 90 day phone support which covers installation. It might be good to use that.
MavZ3 wrote:
I have tried another device in the network socket of the RN102 and that works.
I want to clarify this - I am guessing that you mean you tested the network port io your router that is connected to the NAS. Let me know if I have that right.
What model is the router?
Try downloading RAIDar (http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads?cid=wmt_netgear_organic) and see if it can find the NAS. It should be able to do this even if the RN102 can't get an IP address.
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