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Forum Discussion
MavZ3
Aug 02, 2016Aspirant
RN102 not connecting to network
I have a RN102, I have followed the set up instructions but it does not get and IP address from my router. It is not shown as an attached device. After booting the power button is on and the act bo...
- Aug 03, 2016
Solved, couple of minutes. All working now after USB restore.
http://kb.netgear.com/app/answers/detail/a_id/29952
Thanks
MavZ3
Aug 02, 2016Aspirant
Sorry I meant to say RAIDir does not find it either.
I have a DUO v2 on the same switch which it does find and is working fine. I have tried with that turned off also. No joy.
Thanks
StephenB
Aug 02, 2016Guru - Experienced User
I think the fastest option is to use your 90 support.
I am guessing that there is a hardware failure in the chassis.
- MavZ3Aug 02, 2016Aspirant
Yeah, I had it a few months now so I think I am out of that now. It has taken me a while to find time to set it up. I have tried the support but I have nad no success geting through.
- StephenBAug 02, 2016Guru - Experienced User
MavZ3 wrote:
Yeah, I had it a few months now so I think I am out of that now. It has taken me a while to find time to set it up. I have tried the support but I have nad no success geting through.
If RAIDar can't see the NAS when with both disks removed, then almost certainly there is a hardware problem. The hardware warranty is three years.
my.netgear.com is probably the best way to access support, there is an option there for replacing a defective product.
- MavZ3Aug 02, 2016Aspirant
I may have solved this with
Not sure yet but hope so.
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