NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN102 "ReadyNAS Admin Page is offline"
after the upgrade to firmware 6.9.4 i can no longer log in to the web admin page. "ReadyNAS Admin Page is offline" the NAS is conected to the internet and i have tried restarting it. i have clea...
Hi motosega
Welcome to the Community!
Your root volume is full and that is one reason why you are getting management service offline message. It is possible that this has been full even before the update or after the update.
Do you have any apps installed? It would be best to contact Support for this issue so L3 experts can check your NAS and fix this.
If you are comfortable with SSH you may want to check this thread and follow.
Hope this helps!
Regards
it dosent look like my root volume is full.
admin@action-nas:~$ df -m Filesystem 1M-blocks Used Available Use% Mounted on udev 10 1 10 1% /dev /dev/md0 3772 1097 2455 31% / tmpfs 249 0 249 0% /dev/shm tmpfs 249 2 248 1% /run tmpfs 125 1 124 1% /run/lock tmpfs 249 0 249 0% /sys/fs/cgroup /dev/md127 949132 795292 152762 84% /data /dev/md127 949132 795292 152762 84% /home /dev/md127 949132 795292 152762 84% /apps
Hi motosega
Were you able to download logs before and after the update? Can you provide me a link where we can download it? You can PM me.
Thanks
yes, i can still download logs, i will send you a pm
if it helps: the apache log is full of this:
Nov 12 16:14:47 action-nas apache2[2776]: [error] [client 192.168.1.9] Connect rddclient failed, referer: https://192.168.1.3/admin/
is rddclient the dyndns client? we have no dynamic dns configured.is this thread locked? i can no longer post replies
maybe i can, but serveal posts have disapered after my posting them.
Marc_V check your messages, i have sent you the logs.
Hi motosega
The service stopped that is why WebGUI is not accesible however to properly see what caused this remote access is needed. I would encourage you to log a case with Support so L3 experts can take a look and resolve this for you.
You can login to my.netgear.com to create a case and contact Support.
Regards
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
