NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RzEE's avatar
RzEE
Aspirant
Dec 10, 2013

RN102 Very Slow Speeds on One HDD

Hi,
I've been getting some really slow speeds on only one of my Barracuda ST2000DM001 Hard drives. I have a matching pair of them in my NAS. Drive1 Runs perfectly fine and can up to 75MB/s read and around 50MB/s write. I'm connected using a netgear R6300 via a Gigabit connection.

The second drive on the other hand is terribly slow. I get a max of about 2MB/s read with Pausing as well. And about 10MB/s write, which is very odd. I dont have another HDD to test, so was wondering if it is most likely the HDD itself or some settings in the NAS. Both HDDs are new. If it is the HDD I will claim warranty on them. It has been running like this for over a month now. So I generally use Drive 1. Less than 100GB is used on the slow second drive.

Forgot to add. That I noticed these slow speeds after the 6.1.4 update, and it is a RN102 (2bay) Readynas
Any suggestions would be great.

Thanks!

5 Replies

Replies have been turned off for this discussion
  • How do you check the SMART stats? All the errors are 0 under Drive status under the performance tab.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Download the logs to your PC and look at disk_info.log
  • Had a look at this file and it all seems fine. This is the data output from the file. Accessing that second drive is still very slow. And I just can't work it out. Thanks for your replies by the way. Have just found some time to try things out. I've tried downgrading to previous firmware but it didn't seem to make a difference.

    Device: sda
    Controller: 0
    Channel: 0
    Model: ST2000DM001-1CH164
    Serial: W1E1N58K
    Firmware: CC43
    Class: SATA
    RPM: 7200
    Sectors: 3907029168
    Pool: Drive1
    PoolType: RAID JBOD
    PoolState: 2
    PoolHostId: e341ff9
    Health Data:
    ATA Error Count: 0
    Reallocated Sectors: 0
    Reallocation Events: 0
    Spin Retry Count: 0
    End-to-End Errors: 0
    Command Timeouts: 0
    Current Pending Sector Count: 0
    Uncorrectable Sector Count: 0
    Temperature: 37
    Start/Stop Count: 79
    Power-On Hours: 7114
    Power Cycle Count: 62
    Load Cycle Count: 79

    Device: sdb
    Controller: 0
    Channel: 1
    Model: ST2000DM001-1E6164
    Serial: Z1E28B8S
    Firmware: CC42
    Class: SATA
    RPM: 7200
    Sectors: 3907029168
    Pool: Drive2
    PoolType: RAID JBOD
    PoolState: 2
    PoolHostId: e341ff9
    Health Data:
    ATA Error Count: 0
    Reallocated Sectors: 0
    Reallocation Events: 0
    Spin Retry Count: 0
    End-to-End Errors: 0
    Command Timeouts: 0
    Current Pending Sector Count: 0
    Uncorrectable Sector Count: 0
    Temperature: 37
    Start/Stop Count: 59
    Power-On Hours: 5000
    Power Cycle Count: 59
    Load Cycle Count: 59
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I don't see any issues with the SMART stats - though I am noticing that the second drive is running cc42 firmware, while the first is running cc43. They aren't precisely identical btw, the full model numbers are not the same.

    Maybe see if there is more recent firmware here: https://apps1.seagate.com/downloads/request.html

    On drive 2 - did you check snapshots? The drive could be more full than you think. Since the volume is nearly empty, you could also try destroying it and creating a new one.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More