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RN10200 "Device offline" and RAIDar cannot find device #27819067
So, a collegue of mine deployed a new RN10200 a week ago. When I came on site it was possible to use file sharing, ie copy files to and from the NAS without problem. However, trying to get into the ...
I understand supported assisted with updating the firmware of the system to 6.2.4 then to 6.5.2 and then on to 6.6.0 and this resolved the problem.
Does RAIDar see the ReadyNAS? If so, what status and firmware does it show? ( http://kb.netgear.com/20684/ReadyNAS-Downloads?cid=wmt_netgear_organic#raidar )
If this was purchased new, you also have 90 day phone support available to you. You'd register the product at my.netgear.com, and go from there.
I've just sent you a PM.
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