RN104 - "Remove inactive volumes to use the disk." problem #27199519

Just to close the loop and maybe help someone else who is having an issue, here is what did it for me.

I did end up paying for support, however in the end my problem was that when I copied/pasted the encryption key from our secure password manager and saved it on the USB stick, the key had a hidden newline character at the end of it (an artifact of the copy/paste from the password manager), which was causing it to not be able to decrypt the volume. I had to use a hex editor to view and remove the hidden character at the end of the key, then my volume was fine. So, if you have the above error AND you are using an encrypted volume AND you've copied/pasted your encryption key from another source back to a USB stick, check the key to ensure there are no hidden characters in it.

I did have a followup issue where we couldn't browse to or connect to any of the shares. Support did fix that issue for me, the samba configuration file was empty for some reason, so support fixed it up and we're back in business.