RN104 - Windows 8.1

Just something else to try to test connectivity (and might lead to an answer):

From the 8.1 machine, open a file explorer window. Find the "Map Network Drive" option. (On my machine, it's "Alt-C", "N". Assuming you NAS is named "NAS-RN104", enter "\\NAS-RN104\data" as the folder, and select "connect using different credentials." For the different credentials, type "NAS-RN104\admin" as the username and the password for the web admin account used on the NAS. (If that doesn't work, try just "admin" as the username... I forget which way works, and it probably depends on if the NAS is on a domain or not.)

both ways no luck. I still receive error message

Windows cannot access \\CWI-STORAGE\CWI-management

check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.

https://www.dropbox.com/s/v3xbw8u1efkfcpb/Screenshot%202014-09-23%2013.33.16.png?dl=0

I am definitely thinking it is credential related somehow but have triple checked the credential manager and everything seems right.

Here is a link to the error when trying to browse through RAIDar

https://www.dropbox.com/s/dy2t3vdf0xcm5mn/Screenshot%202014-09-23%2013.36.24.png?dl=0

I meant that you should access the hidden "data" share... (As that share is hidden from frontview editing, the permissions should be in a known state.)

like this?

https://www.dropbox.com/s/7bjfeubwxqax9d8/Screenshot%202014-09-23%2013.44.48.png?dl=0

https://www.dropbox.com/s/xqgigodblkojcvv/Screenshot%202014-09-23%2013.45.27.png?dl=0

Robblehead wrote:
like this?

Yes. The fact that it's not working like that is.. odd. Is there anything showing up in the windows8.1 event log that might be helpful? Can the Win8.1 machine map a drive to another (win7 or win8) workstation?

Is sharing enabled on the Win8.1 machine? (I think MS might have changed the default on 8.1 to turn off sharing...)

This error is new to me but not sure if it's related. It is short so I will just copy on here:
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 9/22/2014 3:50:24 PM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: SUPPORT3\Support
Computer: Support3
Description:
The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-09-22T19:50:24.008533700Z" />
<EventRecordID>576</EventRecordID>
<Correlation />
<Execution ProcessID="772" ThreadID="2528" />
<Channel>System</Channel>
<Computer>Support3</Computer>
<Security UserID="S-1-5-21-3730376268-377721507-3916040098-1001" />
</System>
<EventData>
<Data Name="param1">{9BA05972-F6A8-11CF-A442-00A0C90A8F39}</Data>
</EventData>
</Event>

Other PC access. I haven't tried to map a drive but can't access others in explorer that show up under network

https://www.dropbox.com/s/rv8v9qolhguh17e/Screenshot%202014-09-23%2014.02.17.png?dl=0

Robblehead wrote:
Other PC access. I haven't tried to map a drive but can't access others in explorer that show up under network

Well, that's re-assuring. At least we know it's not a readyNAS specific problem. (I know it's not much, but it helps to narrow things down... the solution won't be on the NAS... it'll be on the Win81 machine.)

I think the next thing I'd try would be to, on the Win8.1 machine, create a new share. Then try to access that share from a different machine. Again, it's not an answer, but a step in trying to find an answer. (There's something about this problem that's nagging me... something I'm forgetting...)