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Forum Discussion

jaholstein's avatar
jaholstein
Guide
Jan 27, 2016
Solved

RN104 6.4.1 Anti-Virus Plus Live Scan [red-dot] disabled

I have read all the relavant discussions and cannot find a solution. Saw something about a "faint checkbox" ... not sure, but I think my setup is correct   I just updated to 6.4.1 (x86) running Wi...
Antivirus plus
live scan disabled
Other Discussions
  • StephenB's avatar
    StephenB
    Jan 27, 2016
    jaholstein wrote:

     

     

    I just updated to 6.4.1 (x86) running Win 7 sp3 with all current updates and drivers.

     

     

    Is this an indication of something wrong?

    It might be.  But you should be keeping the AntiVirus service disabled on 6.4.1 and above anyway - it creates a huge performance problem, and Netgear has recommended turning it off until they have a fix.

jaholstein's avatar
jaholstein
Guide
Feb 27, 2016

How is Netgear going to ADVISE all of the RN users that the Antivirus problem has been fixed?

I'm certainly NOT going to check this forum weekly - but I do agree that the present situation is totally unacceptable.

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Feb 28, 2016

Hi jaholstein,

 

There's still no official fix from NETGEAR regarding this issue. As StephenB mentioned, you can pm mdgm-ntgr for the fix, if you want to try it.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

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