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Forum Discussion
RN104 Cannot Detect Disks
Did my best to search for related problems but found nothing that helped. My month old RN104 won't start. The display shows Booting..., then stops with Err: Cannot Detect Disks. The web interfa...
That error indicates that it can't detect any disks in the NAS. The NAS can't boot without disks installed.
Assuming you still have your disks installed this indicates that one of the following is the case:
1. You have some bad disks
2. The disks are not inserted properly
3. There may be a hardware problem with the chassis
Can you power down, remove your disks (label order) and reseat them, turn the NAS on and see if it comes up.
If not, try powering down, removing your disks again (label order) and see if it will come up with a different disk (must not be from your array) installed.
Assuming you still have your disks installed this indicates that one of the following is the case:
1. You have some bad disks
2. The disks are not inserted properly
3. There may be a hardware problem with the chassis
Can you power down, remove your disks (label order) and reseat them, turn the NAS on and see if it comes up.
If not, try powering down, removing your disks again (label order) and see if it will come up with a different disk (must not be from your array) installed.
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