Forum Discussion

Aspirant

Aug 29, 2016

Solved

RN104 Can't Access Admin Page or Browse folders/files!

I’m currently running ReadyNas 104 using Firmware 6.5.1. Having issues getting 1. Admin Page and 2. Browsing folders/files. In ReadyCloud, I can see my ReadyNAS in healthy state and I can update the ...

Windows Domain and Active Directory

JacobE
Sep 02, 2016
I was able to narrow down the issue to resync process consuming all the resources and/or stuck in a process. I pulled out one of the drives that forced the system to recover and now I've put back the 2nd drive and its resyncing again. The major difference is I'm able to access admin page, browse and Raidar. I just moved all my files to the cloud and hope this sync process completes.

mdgm-ntgr

NETGEAR Employee Retired

Aug 30, 2016

Is the NAS getting an I.P. in the same range as your PC?

JacobE
Aspirant
Aug 30, 2016
Yes, I confirmed its on the same range.
- mdgm-ntgr
  NETGEAR Employee Retired
  Aug 31, 2016
  Can you download the logs using RAIDar and send those in (see the Sending Logs link in my sig)?
  - BrianL2
    NETGEAR Employee Retired
    Aug 31, 2016
    Hi JacobE,
    
    What are the error message/s show up on your screen when you tried to access the admin page and your files via Windows (File) Explorer? If you're using the old 4.3.8 version of the RAIDar utility, kindly hover your mouse on the green volume light to see its status.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team
- bbani
  Tutor
  Aug 31, 2016
  Jacob, I just had the same thing happen to me. Do an OS reinstall from the boot menu.
  
  Once it's back, use Radar.exe to find out what new IP it got, then go back in and make your necessary changes. Data will remain intact.
  - StephenB
    Guru - Experienced User
    Sep 01, 2016
    bbani wrote:
    
    Jacob, I just had the same thing happen to me. Do an OS reinstall from the boot menu.
    
    Once it's back, use Radar.exe to find out what new IP it got, then go back in and make your necessary changes. Data will remain intact.
    
    He already knows the IP address, and it is in range.
    
    So I don't recommend an OS reinstall at this time. OS reinstall is generally safe, but there are some scenarios where it's not a good idea. This is possibly one of them.
    
    So I'd send the logs to mdgm, and wait for him to analyze them before doing anything else.