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Forum Discussion
RN104 Can't access the admin page
I haven't been able to access the admin page since the start of the year. I've read one thread where a user gave instructions using Putty to access via SSH, but I don't believe that it is enabled as ...
If you were hit with the 6.2.2 uninstall bug (which sounds very likely), then support should fix this for no charge. If they don't, you can escalate.
A work-around which will work is possible, but requires a scratch disk.
- remove all existing drives, labeling them by slot
- insert the scratch disk, and do the normal factory install.
- upgrade the system to run either 6.2.4 or 6.2.5 beta
- shutdown the system, remove the scratch disk, and reinsert the original disks.
- then power up.
The NAS should upgrade the existing disks to use the new OS, and that will restore the UI.
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