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RN104 failed disk - how to activate replacement disk
I have an RN104 with 4x2TB drives in X-Raid configuration.
1 drive has been reported as failed, and device is reporting 'Degraded' (but still working).
I ordered identical replacement 2TB drive and installed it last night. I highlighted the new disk in the 'volumes' section and chose 'format'. not sure if this was necessary or not but it seemed to complete fairly quickly. The drive continues to show as dark gray, but 'X-Raid' is green over on the right and there seems to be no further action I can take. The array still shows 'degraded' on the left. Choosing 'settings' on the left (gear icon), and then clicking 'disks', shows THREE disks not four.
Is it magically rebuilding the array in the background or do I need to take some action to cause this to start? I have no indication anywhere that a rebuild is underway. If I click on the 'X-Raid' green icon on the right, it suggests that it will toggle from X-Raid to Flex-Raid, which does not sound right.
So what - if anything - do I need to do? If the answer is 'wait', then how do I know how long to wait - is there any progress I can view anywhere, in this UI? How long should it take to complete for a fairly full (3TB) array?
OS is 6.2.3
Thanks,
If it is doing a resync it will tell you on the volume tab.
Do you have a backup?
It does not sound like it is doing a resync.
If it isn't I would:
1.Upgrade your firmware to 6.2.5
2. If after this update the disk is still inactive, then hot remove it, wait about 10-15 seconds then hot insert it.
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If it is doing a resync it will tell you on the volume tab.
Do you have a backup?
It does not sound like it is doing a resync.
If it isn't I would:
1.Upgrade your firmware to 6.2.5
2. If after this update the disk is still inactive, then hot remove it, wait about 10-15 seconds then hot insert it.
I'm reluctant to upgrade as I spent months finding a stable release, but I guess I could go with 6.2.5.
I don't have a backup as this device 'is' my backup; I can recopy all the files, if necessary, from the primary NAS (so yes, I guess that means I have a backup) - it's just in a remote location so will have to be moved.
Is there nothing I can do remotely to try to 'kick off' the resync? I'm 1,000 miles away from the NAS at the moment though I could talk someone through the process.
Have you tried a simple reboot, possibly more than one to see if this gets the resync going?
If it doesn't then you'll need to remove and reinsert the disk.
It is possibe to do this remotely but again you would need to put the unit into tech support mode and get someone from Netgear to fix it. It is simpler to just remove and reinsert the drive which hopefully will be all that is required.
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