RN104 Is manual install of 6.10.9 safe?

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Etarsha wrote:

 

Additionally I have tried to manually install an older firmware version (6.10.7-arm) and I tried to reinstall 6.10.8-arm to see if that would do anything, both resulted in the unknown server error. 

 

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I am puzzled by this, as I did not see this behavior with my RN102 or my RN202.

Hello Etarsha 

You can follow these steps manually and try installing the firmware:

1. copy the image to : /root/ReadyNASOS-6.10.9.img

2. and echo /root/ReadyNASOS-6.10.9.img >/etc/.flash_update
3. then reboot, it should install the 6.10.9

Have a lovely day, 
Nivedita Pa
Netgear Team 

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NiveditaP3 wrote:

 

You can follow these steps manually and try installing the firmware:

1. copy the image to :/root/ReadyNASOS-6.10.9.img

2. and echo /root/ReadyNASOS-6.10.9.img >/etc/.flash_update
3. then reboot, it should install the 6.10.9

 

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Note this requires ssh to be enabled.  If you use these exact steps, then delete /root/ReadyNASOS-6.10.9.img after the reboot.  Though you can simplify by just copying the image to /etc/.flash_update

Can you confirm that I have to do this through some form of SSH?  Using windows explorer, I see no root folder on my NAS even with unhidden files/folders.   Must I copy these files over using the cmd or other console like program (like PuTTy)?

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Etarsha wrote:

Can you confirm that I have to do this through some form of SSH?  Using windows explorer, I see no root folder on my NAS even with unhidden files/folders.   Must I copy these files over using the cmd or other console like program (like PuTTy)?

 

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None of this required .... https://kb.netgear.com/26212/ReadyNAS-OS-6-Updating-Firmware Scroll down to "To locally update ReadyNAS OS 6 firmware via the Admin Page:" FMI.

Desperate to do it "manually" using SSH do as NiveditaP3 advised before. Start with downloading the https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.9-arm.zip to a shared folder like Public, do the unzip there, ...

schumaku 

The issue is the automatic and manual updates from the admin page are failing.  So I am trying to find another way to force it to complete and hope that fixes whatever is causing the errors.  I really do not want to factory reset the NAS since that also wipes the drives.

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Etarsha wrote:

Can you confirm that I have to do this through some form of SSH?  Using windows explorer, I see no root folder on my NAS even with unhidden files/folders.   Must I copy these files over using the cmd or other console like program (like PuTTy)?

 

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Yes, NiveditaP3's procedure requires use of ssh. 

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StephenB wrote:

Yes, NiveditaP3's procedure requires use of ssh. 

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Etarsha following the ssh based update process does not magically cure (most or any) update issues. 

Start with a cold reboot to clear out the RAM disk based root file system - I understand, you already tried this. Poor deployments of Apps can easily cause many issues, the "wrong" file systems are easily flooded.

When having a root shell access open, check (and post) the output of mount and df (disk free) for further reference. And no, this does not imply there is a risk or a problem in deploying firmware updates. 

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schumaku wrote:

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When having a root shell access open, check (and post) the output of mount and df (disk free) for further reference. And no, this does not imply there is a risk or a problem in deploying firmware updates. 

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Etarsha - it is possible that the OS partition is too full to apply the update.

If you don't want to use ssh, you can also check for this by downloading the log zip file from the web ui log page. Open volume.log, and scroll down to the section that starts with === df -h ===

You should see something like this:

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        3.7G  746M  2.8G  21% /
...

=== df -i ===
Filesystem      Inodes IUsed   IFree IUse% Mounted on
udev             63126   437   62689    1% /dev
/dev/md0       1048576 14586 1033990    2% /
...

The /dev/md0 lines are the OS partition on the disks.

Let us know what these lines show in your logs.

I can confirm the following steps worked for me, I have a ReadyNAS 214 and updated it in the last couple of weeks:

• Download ReadyNASOS-6.10.9-arm.zip
• Unzip on my Win10 PC, to get ReadyNASOS-6.10.9-arm.img
• Using Firefox, visit the ReadyNAS dashboard -> settings -> Install Firmware
• Browse to the .img file and select upload
• Reboot the NAS

Do you have any blockers/antivirus on your PC that could be messing up the download?