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Forum Discussion
Ash_Silva
Apr 11, 2015Aspirant
RN104 issues - No LCD display or web access, etc.
Hi guys, First post on this forum. I've done some searching on Google and a bit on this forum as well for this problem. I've seen people report issues but I haven't seen too many fixes, or at least...
StephenB
Apr 11, 2015Guru - Experienced User
An OS reinstall won't help.
Ash_Silva wrote: Is there a workaround for this bug? Or do I need to perform another OS reinstall and see if it comes good?
If you have ssh enabled, it is easily fixed. Support (or someone else from netgear) can fix it remotely. They shouldn't charge, but they might attempt to apply normal support policies.
If you have a scratch disk handy (not part of the array) you can fix it on your own w/o ssh.
-Power down the RN104
-Remove all the disks (labeling by slot)
-Insert just the scratch disk and power up. The RN104 will install the current OS on the scratch disk
-You will now be able to log into the web ui (using "password" as the admin password). Update the firmware to 6.2.3 beta (manually downloading from this forum).
-After the update completes (reboot, etc), power down the NAS, and reinstall the original disks. Then power up.
The NAS will then install 6.2.3 onto the old disks automatically, which will repair your problem.
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